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          Estelle's Dressy Dresses has 1 locations, listed below.

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            Business ProfileEstelle's Dressy Dresses

            Clothing

            Contact Information

            1600 Rte. 110

            Farmingdale,, NY 11735-1709

            (631) 420-0890

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            1600 Rte. 110, Farmingdale,, NY 11735-1709
            BBB File Opened:
            8/1/1993
            Years in Business:
            32
            Business Started:
            1/1/1992
            Alternate Business Name
            • McReg Industries, Inc.
            • Mc Reg Industries, Inc.
            • MC Reg Industries
            Business Management
            • Ms. Estelle Schlossberg, President
            Contact Information

            Principal

            • Ms. Estelle Schlossberg, President

            Customer Contact

            • Ms. Estelle Schlossberg, President
            Additional Contact Information

            Fax Numbers

            • (631) 367-4280
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            04/05/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Initial Conact: Due to the on-going pandemic of COVID-19 across the country, my daughter's senior prom (4/3/2020) was canceled, along with all other "normal" senior activities in Georgia. It was the hope to have activities rescheduled to a later date (if possible). In mid March 2020, I contacted your store via telephone to inquire about a refund. The customer service representative shared with me, that due to the pandemic and dress designer, ********* would be willing to offer a store credit ONLY for the following: Order # ****** - ****** * *********: ************************* Size 14: Green **** $462.00 with $10.00 (shipping) totaling $472.00. I am in complete understanding that there will be a 15% restocking fee and non-refunded shipping charge of $10, bring the amount to $392.70. As I shared that day, my daughter and I took a trip in February 2020 to *** prior to COVID-19, in which we visited your store to make a prom dress purchase. After trying on several beautiful gowns, the gown selected was not in her desired color or size, so we made the purchase on line. This has been a very disappointing experience for my daughter and her senior classmates, with so many cancellations and to receive compensation for the return of this gown would be greatly appreciate.Store Initial Response: On Thursday, June 4, 2020, 09:45:42 AM EDT, Returns <********************************> wrote*** *********** ** ********** *** ** **** ** ***** **** ****** ** *********** *** **** ** **** ***** *** ** ****** **** **** *** * ***** ****** **** ********* *** *********** *** ********** ** ****** *** ******** ********** ****** *** ** **** *** *** *** ****** *** ************ *** *** **** ** ** *** ***** *** **** *********** ******* ******** ****** ******* ************************************************************************ ** ************** ******************************** ******* ******* **** * ***** ********* ********* *** ***** ***** ****** ******** *** ***** ** * ************** **** *** * *****

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Julio H

            08/13/2022

            I walked into this store looking to buy my wife a dress for a wedding that we will be attending. We walked into the store, and then security started to follow us. My wife stopped at the restroom, and I stood waiting for her. He then walks up to me to tell me that I smell like cigarettes and that I should spray something on. I don't smoke cigarettes I said excess me, is it against store policy. He said no but that I should spray with an attitude. This was the second time that I've had an awful experience with this store and felt singled out. I won't be returning back.

            Local BBB

            BBB Serving Metropolitan New York

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