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ComplaintsforYorkshire Battery and Tire
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchase a vehicle and after the first day had a knock in engine and transmission is slipping along with unadjusted headlights, I took it back the day after it spent week in shop said nothing wrong but fixed the headlight however it still had noise i took it back again they replaced rack and pinion the starter and plastic pieces for the valves however still fixed nothing with engine and transmission.they say nothing is wrong with it and when I told them their is and I would take it to ford they refused and told me warranty is up so they don’t have to fix itBusiness response
05/03/2023
BBB spoke to Greg at business and the following was relayed: The car is currently here and we are working with the customer to diagnose and resolve the issues.Customer response
05/16/2023
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. BBB spoke to the customer and the following was relayed: The vehicle was repaired last week and at first was running better. It now has the same problems and the rough idling is worse than before the repair. Regards, ****** ****Business response
05/31/2023
BBB spoke to Brigget at business and the following was relayed: The customer's vehicle was brought in last Thursday and is currently here for repair.Customer response
06/05/2023
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Regards, ****** ****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.