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Find a Location

Sidney Federal Credit Union has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sidney Federal Credit Union

      494 West Main Street Hancock, NY 13783

    • Sidney Federal Credit Union

      PO Box 2062 Sidney, NY 13838

    • Sidney Federal Credit Union

      42 Union St. Sidney, NY 13838

    Business ProfileforSidney Federal Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Sidney Federal Credit Union has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sidney Federal Credit Union

        494 West Main Street Hancock, NY 13783

      • Sidney Federal Credit Union

        PO Box 2062 Sidney, NY 13838

      • Sidney Federal Credit Union

        42 Union St. Sidney, NY 13838

      Location of This Business
      494 West Main Street, Hancock, NY 13783
      BBB File Opened:
      12/15/2009
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/29/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Sidney federal is refusing to remove simple late payments from my credit report that’s been paid off for over 1 year. They state that they don’t do that unless it’s their “fault” but I have other accounts that they have removed similar or worse statuses off without me even asking. I haven’t been late on a single payment in over 1 year and their uncooperativeness is preventing me from providing a house for my family. All I want is the late payments removed from my closed auto loan.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Most Recent Customer Review

      Heddi C

      1 star

      01/23/2024

      The banks in Otsego County, NY seem predatory. The Sidney Federal Credit Union gives better rates, but that does not say much. They have no financial advice consultant. This reveals that they do not care about people's well being. Many banks in New York City offer free financial consultants to those who have accounts, or at least they used to about a decade ago, and good quality financial advice. I was able to get a great car due to a loan from the Sidney Federal Credit Union. Except, the car payment in itself is around $130.00 a month for several years, but the loan adds $136.00 each month for many years. That seems more than 8% that is what the rate is supposed to be. They also would not give me a home equity loan just based on my property, had to fill out all kinds of other forms that I did not do. I want to relocate out of NY, now that I am 60 years old, and my health would improve in a sunnier area, and I find myself stuck in Upstate, NY. Further, the reason I had to get financing is because I am being financially abused for years, my small business not receiving communications, the pandemic fiasco and other reasons. I feel preyed on and scammed in this area. The banks just taking advantage of it.

      Local BBB

      BBB of Upstate New York

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