Business ProfileforBonafide Health, LLC

Fraudulent business practices - they didn't cancel my subscription despite my request when moving, made over $500 in unauthorized charges on my credit card over a 1-year period even though they were charging a credit card linked to the wrong address (unauthorized charges) and supposedly sent unwanted/unordered products to my former address (new home buyer denied receiving). Refused to refund money though the credit charges charges were not authorized/not even linked to correct billing address). I spoke to 2 different people for nearly an hour on the phone. I wanted to warn others as the Ob/***'s really push this product as the company gives them free samples to get costumers hooked kind like pharmaceutical company (do they get kick-backs for recommending/).. They offer a discount if you subscribe then increase prices they automatically charge & make it very difficult to cancel the subscription. Poor business practice. The products are no better than what you buy in stores for 1/2 the price. My credit card company indicated that ethically the online companies are supposed to reauthorize credit cards each time they bill you. When I moved, the change in address should would have blocked the credit card charges as the billing address had changed. Ethical companies reach out to you to obtain the new billing address per charge authorization. I would have reconfirmed my **************************** with the product.

Hi there - we're sorry to hear about your unsatisfactory experience with Bonafide, as this truly isn't what we aim for.

Regarding the concern with your credit card: we recommend that you contact your bank directly to inquire about your concerns about authorized payments despite a billing address change as we are not in control of how your bank processes moves.

Additionally, we have no record of a request to cancel in our system. We would love to investigate this further and see that a member of our ************* team asked you to forward it to us, but we have not heard back from you. That said, we can confirm that your subscription has been canceled and your most recent order was refunded.

Customers do always have the ability to cancel their subscriptions directly within their Bonafide account - step-by-step instructions can be found in our *********** here (************************************************************************************************************************).

We'd also like to assure you that we do not compensate or incentivize healthcare providers for their recommendations; recommendations are based solely on the efficacy and safety data supporting our products.

Last but not least, we're so sorry to hear that Revaree didn't provide the results you were hoping for. While we always hope that our products will be the solution for every woman who tries them, we understand that this is not always the case, and hope you experience the relief you deserve soon.