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          Millennium Toyota Scion has 1 locations, listed below.

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            Business ProfileMillennium Toyota Scion

            New Car Dealers
            BBB accredited business

            Contact Information

            257 N Franklin Street

            Hempstead, NY 11550-1309

            Visit Website
            (516) 485-1400

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            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/6/2015

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            New Toyota, Certified Used, Service, Parts.

            Business Details

            Location of This Business
            257 N Franklin Street, Hempstead, NY 11550-1309
            BBB File Opened:
            6/1/1999
            Years in Business:
            25
            Business Started:
            4/11/1999
            Business Incorporated:
            4/11/1999
            Accredited Since:
            3/6/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Millenium Superstore LLC
            Additional Contact Information

            Fax Numbers

            • (516) 505-9080
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            14 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/02/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I was pre approved from Toyota so I came in to finance a car with my fiance in which we met a salesman named *********************** I let him know I was pre approved for a vehicle and he took me and my fiance information to start running our credit to see what we would be approved for as he was doing that I let him know how much money I had to put down $500 about an hr or so goes by and ***** walks to me and ask if i can get my mom to cosign for me so that's when my Mother *********************** got involved and she agreed to be my cosigner not knowing that later on down the line she would be under everything as far as the loan and car registration i was told that both our names would be on the paperwork and when i got the paperwork for the car my name wasnt on there ***** from the financial department was helping ***** with getting us the car so I put the car insurance in my name paid $1043 for insurance plus $500 down because we got approved for a loan by ********* for $40000 a few days after getting the car I get a call from ***** stating to come back in that him and ***** found another loan company which approved $30000 I came into the dealership to get that situated everything was going okay until GEICO emailed me saying my car insurance will be cancelled because my name wasn't on the car registration only my mother's so now I'm feeling I got scammed of 2 different auto loans on top of losing out on $1043 auto insurance and $500 down payment for the car and all this can mess up my mother's credit due to involuntary repo the car i even tried to get help from the dealership and they didnt help whatsoever ny state requires that the person the car is registered to has to have the insurance policy in there name i made a complaint to the financial department they told me to speak to someone from customer relations so i did so but all the person did was take my information so now its like i feel everyone is working on this together messing up people credit and getting money out of them.
            Read More
            Read 13 More Complaints

            Customer Reviews

            6 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Dee R

            07/09/2024

            I am writing to formally lodge a complaint about the unacceptable experience I had with your dealership, particularly involving Salesman ***********************, his manager ********, and the entire sales team.On June 29th 2024, I provided a down payment for a pre-owned vehicle with the understanding that the title would be available a week later with 4th of July being in the middle of that week. Throughout the week, I maintained constant communication with ******** to ensure everything was proceeding as planned. However, 30 minutes before my scheduled appointment July 8th to finalize the purchase, I received a call from ******** informing me that the car had been sold the previous day without any notice. He also informed me that it was his managers decision to do so as he was not at work on Sunday July 7th. At no point was I informed of this development beforehand after confirming I will be there Monday. I suspect that my decision not to finance through your dealership influenced the sale of the car to another buyer as my rate was 5.4 and they were offering 9%. This is supported by the fact that a "sold" sticker was placed on the vehicle before I left the dealership picture with sales person attached as proof can be provided. When I visited the dealership to discuss the situation, ********, the manager, showed a complete lack of professionalism and failed to offer any apology or explanation. I requested the return of my down payment, but the overall demeanor and attitude displayed were the most unprofessional I have ever encountered.This experience has led me to lose all confidence in Millennium Toyota/Scion, and I feel compelled to warn potential customers about the treatment I received. I urge you to address this issue to ensure that future customers do not endure similar experiences.I expect a prompt response to this complaint and a full refund of my down payment including all fees. Thank you for your attention to this matter.Sincerely,Dee
            Read 5 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

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