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Find a Location

Maguire Automotive has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Maguire Automotive

      370 Elmira Rd Ithaca, NY 14850-5115

    • Maguire Automotive

      504 S Meadow Ithaca, NY 14850

    • Maguire Automotive

      2073 State Route 96 Trumansburg, NY 14886-9129

    • Maguire Automotive

      320 Elmira Rd Ithaca, NY 14850-5104

    • Maguire Automotive

      35 Cinema Dr Ithaca, NY 14850

    Business ProfileforMaguire Automotive

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Maguire Automotive has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Maguire Automotive

        370 Elmira Rd Ithaca, NY 14850-5115

      • Maguire Automotive

        504 S Meadow Ithaca, NY 14850

      • Maguire Automotive

        2073 State Route 96 Trumansburg, NY 14886-9129

      • Maguire Automotive

        320 Elmira Rd Ithaca, NY 14850-5104

      • Maguire Automotive

        35 Cinema Dr Ithaca, NY 14850

      Location of This Business
      370 Elmira Rd, Ithaca, NY 14850-5115
      BBB File Opened:
      3/15/2008
      Years in Business:
      17
      Business Started:
      7/1/2007
      Business Started Locally:
      1/1/2008
      Business Incorporated:
      7/1/2007
      Type of Entity:
      Corporation
      Alternate Business Name
      • Maguire Ford
      • Maguire Chevrolet Cadillac of Ithaca
      • Audi Ithaca
      • Genesis of Ithaca
      • Maguire Cadillac of Ithaca
      • Maguire Chevrolet of Baldwinsville
      • Maguire Chevrolet of Trumansburg
      • Maguire Chrysler Dodge Jeep Ram FIAT
      • Maguire Chrysler Dodge Jeep Ram of Watkins Glen
      • Maguire Chrysler Jeep of Syracuse
      • Maguire Drs LLC
      • Maguire Ford of Ithaca
      • Maguire Honda of Ithaca
      • Maguire Hyundai of Ithaca
      • Maguire Kia of Ithaca
      • Maguire Lincoln of Ithaca
      • Maguire Nissan of Ithaca
      • Maguire Nissan of Syracuse
      • Maguire Subaru of Ithaca
      • Maguire Toyota of Ithaca
      • Maguire Volkswagen
      • Maguire Volvo Cars of Ithaca
      Business Management
      • Philip J Maguire, Member
      • Mr. Frank Vanderpool, Operations Manager
      • Mr. Bill Hamelin, Operations Manager
      Contact Information

      Customer Contact

      • Mr. Frank Vanderpool, Operations Manager
      Additional Contact Information

      Fax Numbers

      • (607) 257-4542
        Other Fax
      • (607) 387-5457
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      24 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/16/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a used 2020 ******* **** from Maguire ****** along with an extended warranty/service contract through *********. My check engine light came on, the service contract company requires me to go to the selling dealer as long as they aren't more than 40 miles away, in order to use the warranty. Maguire ****** instructed me to go to any ******* dealership and once diagnosed to call them and they would submit the claim to ********* on my behalf. I went to my usual dealership who determined that I would need a new engine. When they contacted Maguire ****** to submit a claim for me they changed their mind and said that if I needed work done that I had to go to their ******* dealership in Ithaca which is 70 miles from my home or 60 miles from their location. Before repairing my vehicle, however, they said I had to perform an oil consumption test with Maguire ******. After almost 5 months and multiple visits they still have not replaced my engine as recommended. I have a more detailed document that I will attach. 
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jocelyn R.

      1 star

      06/03/2024

      Do not trust Maguire Hyundai of Grand Island. After purchasing a vehicle within 36 hours the front end started shaking took it back for service. One of the front rims was bent. They put it on the back of the car so the front end wouldn’t shake no more told me they would order a new rim since then it’s been almost 4 weeks. They don’t return phone calls every time. I do speak to someone they give me the runaround, about four weeks after purchasing this vehicle I get a letter from the DMV saying my license will be suspended for lack of proof of insurance. Come to find out they sent the DMV the wrong Vin number so I had insurance on a totally different car the plates didn’t match , the license was going to be suspended for 30 days. I got the title from Albany for a totally different vehicle since this problem they have been very ignorant to the Problem that they made so pretty much what I’m saying don’t trust or go to Maguire Hyundai grand Island to purchase a vehicle or to get Service done.

      Local BBB

      BBB of Upstate New York

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