New Car Dealers
Stage 1 AutoThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
10/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a certified used vehicle from stage 1 in August 2021 which after Putting ***** down and was approved was unable to finalize the deal until September due to lake on their part of a title. One week later it broke down due to faulty spark plugs they fixed it. There have been 5 mechanical issues since then that I have always been charged the diagnostic fee plus other fees which were said to be not covered 2 issues that required towing The most recent issue but has always been an issue that could not and still is unidentified at this point is the *** 4-wheel drive and skid light comes on and makes the car sluggish and lose power this has been an ungoing issue on and off since purchase and now my battery went dead so it rebooted all the codes so here I am without a car once again while they try to get the lights to come on One big headache I have all receipts and email text message interactions I do not currently have the paperwork as it is in the car and have no way to retrieve at this time
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.