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          Find a Location

          Found My Animal LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Found My Animal LLC

              45 Pine Grove Ave Kingston, NY 12401-5407

            • Found My Animal LLC

              630 Flushing Avenue 6th Floor Brooklyn, NY 11206-5026

            Business ProfileFound My Animal LLC

            Pet Supplies
            Multi Location Business

            Contact Information

            45 Pine Grove Ave

            Kingston, NY 12401-5407

            Visit Website
            (845) 443-7743

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Found My Animal LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Found My Animal LLC

                45 Pine Grove Ave Kingston, NY 12401-5407

              • Found My Animal LLC

                630 Flushing Avenue 6th Floor Brooklyn, NY 11206-5026

              Location of This Business
              45 Pine Grove Ave, Kingston, NY 12401-5407
              BBB File Opened:
              2/22/2017
              Years in Business:
              16
              Business Started:
              10/21/2007
              Business Incorporated:
              10/21/2019
              Type of Entity:
              Corporation
              Business Management
              • Ms. Bethany T Obrecht, Founder/CEO
              Contact Information

              Principal

              • Ms. Bethany T Obrecht, Founder/CEO

              Customer Contact

              • Ms. Bethany T Obrecht, Founder/CEO
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/01/2024

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              I placed my order on May 29, 2024, 20 days later. The status of my order still read order placed on shop app and I had not received an email with any shipping information. I sent emails through Shop three times with no response. I found the email for the company online and emailed them about my missing order. The response I got claimed that their sewer was sick and it would take longer than expected. I emailed back no problem. Over the next 15 days I sent several more emails both via their websites and the customer service email I had. I received no response to any of these emails or update on my order. I really wanted to like this company, I was given one of their leashes and love it. I dont understand why its so hard when what I ordered was dog pajamas. I have not received an email back from them Or my order. This is absolutely terrible. **************** and people should not shop here.
              Read More
              Read 6 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sofia M

              01/25/2024

              Battled back and forth for months for returns and refund of my items. Even though I have mailed the items as requested, I have not received my refund. Horrible customer service, seems very scam-like and terribly disappointed with the entire experience.
              Read 3 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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