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Find a Location

We Ship Express, Inc has 1 locations, listed below.

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    Business ProfileforWe Ship Express, Inc

    Shipping Masters

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    801 Route 17M, Middletown, NY 10940
    BBB File Opened:
    1/11/2007

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/29/2022

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    I ordered an item from a company that this company ships for and it said no answer when according to my cameras nobody came to the door then a couple hours later it said delivered when again according to my cameras nobody came to the doors and then the next day it said no answer again went according to the cameras again no one came to the doors and then a few days later all of a sudden an entry for no answer for a few days prior popped up that wasnt there before so the driver falsified that there was no answer that there was a delivery attempt when there wasnt I paid the extra for the signature delivery and because the driver falsified the fact that he tried to deliver it three times my item is being returned to the manufacturer Ive read the reviews for this company and they do the same thing every other customer why get a job for this company if youre not going to actually deliver **************** and are going to falsify tracking entries?

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jay D

    1 star

    02/08/2024

    Horrible business practice, ZERO transparency or ability to get any information/response from their customer service called phone number attached to business during working hours and no response, only able to leave voicemail their tracking portal that vendors point you to when you inquire on shipping information after being pointed back to them via customer service hasnt been updated in two weeks and has never included a shipping number or Delivery ETA.All while I have already purchased & paid for over $500 of goods that I cannot even get a response as to where they might be currently sitting. PATHETIC excuse for a company!

    Local BBB

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