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Find a Location

Rockland Chrysler Jeep Dodge, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRockland Chrysler Jeep Dodge, Inc.

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    60 Route 304, Nanuet, NY 10954
    BBB File Opened:
    3/1/1981
    Years in Business:
    43
    Business Started:
    1/1/1981
    Business Incorporated:
    3/13/1981
    Type of Entity:
    Corporation
    Business Management
    • Mr. Livio Odoardi, Dealer Principal
    • Mr. Dante Odoardi, Managing Partner
    Contact Information

    Principal

    • Mr. Livio Odoardi, Dealer Principal
    Additional Contact Information

    Fax Numbers

    • (845) 623-9206
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/11/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On 6/4/24, I called to see if there was any availability for a wheel alignment for my 2007 Jeep Liberty and was told to come down (I explained I lived far and did not want to go there for nothing). I get my wheel alignment done, pay for it and was told by the guy giving me my receipt that my car should have never been serviced because this location does not have the technology for anything before 2012, again my Jeep is 2007. Why was I not told this BEFORE hand? The wheel alignment is complete but the breakdown is not on the receipt, and after the alignment my lights started going on for the air bags, this NEVER happened before. I took the Jeep to Autozone where they read the codes and they stated it was from the wheel alignment performed. I called Rockland and was only told they should not have serviced my car because they did not have the correct technology. I now have to remove these codes from the car AND get a new wheel alignment because it wasn't done correctly (comment on receipt: "perform alignment to best as possible") - which was not done, clearly. I want a refund because this is NOT my fault. How should I know that this place doesn't have the correct technology to help me? Why wasn't I told that my Jeep couldn't be completely AND correctly serviced? DISGUSTING. I would like my refund back, since I have to redo my wheel alignment again - correctly this time. I have the paperwork and everything to prove this.
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    Customer Reviews

    13 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sheikh S

    1 star

    06/27/2024

    I called Rockland CDJR , first appointment for oil change, of my Ram which i purchased from them. They told me i can come without appointment . I went there and at the entrance they had cone on floor and narrowed down the entrance. A worker asked me to bring the car in. Due to narrow entrance it was hard to enter in service area. They stopped me and asked me to backoff the truck. Meanwhile someone came from inside and started yelling at me. He started using F. word . Upon asking he said i am the owner and get out of my place. He blamed me that i had hit his machine. I tried to explain him that the entrance is narrow because of the cones your employe had. During this someone from outside started yelling at me too. I asked the so called owner to check the cctv and he refused to check and kept on verbally abusing me. Then he came to my vehicle and took pick of my vin number . I stopped him and he pushed me back and threatened me that he will fight with me and take me to rt304 and hit me. He pushed me hard again and kept yelling at me. I called the police at that moment . Police came and checked the whole situation and they told me neither my car is damaged as he claimed that i hit him nor his machine. I feel like going there is putting your life in risk. This guy who call himself owner is a wild animal . He didnt listen to me at all. The police checked everything and told me to come next day for service. This guy threat me multiple times and said he will take off his shirt and fight with me. I was also told by police to find another place to get service as this is how the owner has been .I am going to report him on other social platforms too so other peoples awareness and their safety.

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