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Find a Location

Unlimited Biking Corp. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Unlimited Biking Corp.

      56 West 56th Street New York, NY 10019-3819

    • Unlimited Biking Corp.

      346 W 57th St New York, NY 10019

    Business ProfileforUnlimited Biking Corp.

    Bike Rentals
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Unlimited Biking offers adult, child, and tandem Cannondale bikes for rent at affordable prices in New York City.

    Business Details

    This is a multi-location business.

    Find a Location

    Unlimited Biking Corp. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Unlimited Biking Corp.

        56 West 56th Street New York, NY 10019-3819

      • Unlimited Biking Corp.

        346 W 57th St New York, NY 10019

      Location of This Business
      56 West 56th Street, New York, NY 10019-3819
      BBB File Opened:
      2/8/2016
      Years in Business:
      12
      Business Started:
      6/25/2012
      Business Incorporated:
      6/25/2012
      Type of Entity:
      Corporation
      Alternate Business Name
      • Unlimited Biking Rentals LLC.
      Business Management
      • Mr. Hakan Ugdur, CEO
      Contact Information

      Principal

      • Mr. Hakan Ugdur, CEO

      Customer Contact

      • Mr. Hakan Ugdur, CEO

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/10/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      I booked a bicycle rental from Unlimited Biking for a Colorado bicycle tour (Ride-the-Rockies 2024, organized by a separate company). *** tour was cancelled, and I would like to receive a refund of the bicycle rental. Unlimited Biking has offered a coupon that never expires, but it is not clear when I will be able to use it. FWIW, I am riding the tour privately, and had to rent a bike from another local company in *********(1) Bicycle rental with Unlimited Biking booked on March 30th for June 9th for Ride-the-Rockies.(2) *** tour, Ride-the-Rockies was cancelled in mid-April.(3) Unlimited Biking is offering a "never expiring" voucher instead of a refund.(4) Note, that this seems to be the Florida outfit of Unlimited Biking, and not the ** one, see the attached pdf.(5) I would like to receive a full refund of my rental fee $687.42. I offered to pick the bike up as booked (we are riding the tour anyway ;-)(6) *** standard cancellation policy of Unlimited Biking promises a full refund if cancelled 7 days in advance, see ******************************************************** (which I did). *** special policy for this event only gives a full refund if cancelled 90 days in advance, which was well before the cancellation of the ride. I would appreciate any help in getting a refund, or advise on how to proceed.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Melissa M

      1 star

      12/14/2021

      We booked a carriage ride in *** as part of our daughter's 18th birthday celebration weekend in the city. We showed up on time for our ride, but immediately noticed a commotion with several other groups, outraged by a "scam." Unfortunately, that "scam" turned out to be our ********************** who was refusing to honor any reservations. Instead, they were only taking "walk-**** from the street with cash in hand. There were about a half-dozen families like ours with no recourse except to file a complaint and ask for our $155 refund. We did this and were immediately told by Viator, the company who booked the trip, that we did not qualify for a refund because the company "operated as usual." ************ is a master of SCAMS. It is my fault for not doing my due diligence and reading the HORRIFIC reviews more carefully before booking and paying in advance. I hope that no one else gets scammed by this awful company.

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