Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

NFL Enterprises, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNFL Enterprises, LLC

    Business Associations
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.02/5stars

    Average of 55 Customer Reviews

    Customer Complaints

    356 complaints closed in last 3 years

    188 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    NFL is a trade association representing the 28 NFL teams.

    Business Details

    This is a multi-location business.

    Find a Location

    NFL Enterprises, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      345 Park Ave Fl 7, New York, NY 10154-0017
      BBB File Opened:
      10/1/1992
      Years in Business:
      102
      Business Started:
      1/1/1922
      Alternate Business Name
      • National Football League (NFL)
      • NFL Network
      • NFL Communications
      • NFL +
      • NFL Tailgate Club
      • NFL Super Bowl Game
      • NFL Sunday Ticket
      Business Management
      • Mr. Roger Goodell, Commissioner
      • Ms. Dawn Hudson, CMO
      • Steve Bornstein, EVP of Media
      • Manish Jha, General Manager, Mobile
      Contact Information

      Principal

      • Mr. Roger Goodell, Commissioner
      Additional Contact Information

      Fax Numbers

      • (212) 681-7573
        Primary Fax

      Phone Numbers

      Customer Complaints

      356 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/01/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I have tried repeatedly over the last 6 months to cancel my subscription to ******************************************* plus to no avail. Yes, I have logged on to my account; I have had my tech savy son in law try to no avail. It should not be this difficult to cancel, I would like to have these charges refunded and the accounts cancelled.
      Read More

      Customer Reviews

      55 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Aaron G.

      1 star

      05/28/2024

      NFL.com sells a service to watch games on their website called ***** The delivery of this service is poor due to an app that crashes or freezes for a long period of time. They also are unable to stream an entire game from their website without many freezes that last over 5 minutes each. I am now attempting to cancel my subscription to this service for the 3rd time. The first 2 times I requested a cancellation, they cancelled as requested, but then auto renewed the subscription within 1-2 months. Subscriptions don't show up on their website or app so they cannot be cancelled the preferred way. They do not have a customer service phone number that answers in-coming calls at this time. The only option left is to send an email which is never answered. At this point, my only option to cancel is to treat this as fraud and file a claim with my credit card company. Any company that offers a subscription service but does not offer a way to cancel it is in violation of the credit card company's terms of service agreement. I am adding this review because I have seen over 65 complaints while trying to get this resolved. This does not include entire websites that have popped up to talk about the ***** issues. Do not use their subscription service.

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.