Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Boxhub Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Boxhub Inc.

      228 Park Ave S # 300 New York, NY 10003-1502

      BBB Accredited Business

    Business ProfileforBoxhub Inc.

    Cargo Container
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.27/5stars

    Average of 37 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/30/2020

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Boxhub Inc. offers a platform for buying and selling shipping containers.

    Business Details

    Location of This Business
    228 Park Ave S # 300, New York, NY 10003-1502
    BBB File Opened:
    11/19/2020
    Years in Business:
    4
    Business Started:
    4/14/2020
    Business Incorporated:
    4/14/2020
    Accredited Since:
    11/30/2020
    Type of Entity:
    Corporation
    Business Management
    • Mr. Maximillan Birner, CEO
    Contact Information

    Principal

    • Mr. Maximillan Birner, CEO

    Customer Contact

    • Mr. Maximillan Birner, CEO

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On April 9, 2024, 2:229 pm via text I reached out to ******** to follow up on the storage container that we spoke of months ago. Looking for new pricing and discounts for seniors. I gave her my old phone number as a reference for texting. I also had information for her about a new customer. April 11, 2024 ******** texted me the pricing for 40' High Cube container of $2270 + tax including delivery. We texted about colors of the containers.Pictures were sent about a vehicle that was sitting in the driveway and I confirmed via text that this would not be a problem. She texted me back and said no problem and the someone had given her the go ahead for delivery. I asked how to make payment. She texted me back, I was driving. Made payment in the morning. April 12, 2024 at 2:52 PM I texted for delivery Wednesday or Thursday of next week. It was to rain on Friday.April 16, 2024 at 11:01 am texted picture of the pad for the container to ********. We talked and she confirmed by text all was good by her logistic team.April 16, 2024 ***** called to deliver the next day. As the pad was prepped, approved and staked off, I agreed to delivery. April 17, 2024 at about 11:23 am Tre was here to deliver the container. Three of us heard Tre mention that it was not on the correct truck, the space was too tight. I attempted to call ******** to see what else we could do. No answer left message, I also called my neighbor to see if ***, could come across his property. No answer.Container was placed *** missed the pad in the front left corner, blocks were put under it but it is not on crush and run w/3" to 4" inches of stone. Tre, cracked front sidewalk as this is how close to the mobile home, trip and fall hazard for all, 84 year old Mother who paid the bill.C-Service sent me an email that there would be a charge for getting the container placed properly. Issue container being level, no its crooked. Need address to send high resolution pics of before, after pics. Pics sent to seller.
    Read More

    Customer Reviews

    37 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Timothy B

    1 star

    03/04/2024

    I placed a review on here before approximately two months ago I don't see it . I guess because it was a negative review. The sales person for the Southeast failed to honor the previous contract. Even though he told me the previous worker had told him to look out for me. I would be getting in touch with them. Anytime I try to speak to corporate. It sends you right back to that same sales person who screwed me over. When I mentioned I was going to ************************ and I contacted the individual again. He said sarcastically so did you reach mister *********** For me, it was a seriously dishonest organization. They did not hold up to what we could agreed on , nor did they care to. Finally, the sales person let me speak to some lady. He said was your supervisor I spoke with her. E spending the situation I waited into this time. I have nothing in my email for any other type of deal to get to where the contract was. The previous worker had promised me 3 containers at a particular price with no time limit. Especially since the hurricane did get us here in *******, but the new salesperson refused to honor it. It's a shame this new gentleman runs mister ************ organization for him and represent him, Or at least he thinks he does because he found it funny that I was trying to reach mister ********** to talk to him about that problem and could not get anywhere with box hub. But once again, it's amazing that my complaint does not show up. Only one shows up from a lady. That was there back when I posted my first one. Since I have spoken to the Southeast area, sales person provides usp. I have not only bought one container, but within the next 2 weeks will be purchasing another. One period said ************************* I hope you enjoy the quality of this worker and the ability he has. Not to follow through on agreements in representing your company

    Boxhub Inc. Response

    04/12/2024

    *********, Thanks again for reaching out. We spoke over the phone not too long ago, and in our conversation I advised that the price of containers fluctuates weekly. In this case, without a purchase order, we aren't able to hold a container price for more that 48 hours. However, as mentioned on our phone call, I have your information and will contact you when/if the price dips to where it was last year. With things in the Suez Canal getting worse and the drought in the ****** Canal slowing vessels down, containers are on the water for much longer periods, which in turn drives up demand and thus container pricing. I will continue to look out for your price, and will contact you if I can secure a unit within those constraints. Thanks ***!

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.