Cell Phone Repair
Manhattan iPhone RepairThis business is NOT BBB Accredited.
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Complaints
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Complaint Details
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Initial Complaint
01/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
They are scammers, I took my HP laptop for diagnostic because it simply wont turn on. The manage to turn it on, they decided to do further examination and determine water damage the first time. They said it will cost me 200. Mind u my laptop was never near water to have water damage.I decided not to get it repaired and was told to come pick it up. I went to pick it up and was told the *** port flex had broke. I took it home and paid the 40$ for the diagnostic. I plugged it in no light to signal theres power and it didnt turn on.I asked someone to take a look at it and to my suspicion, they simply tampered with connected wires to prevent the laptop from turning on. I spoke to them about it and of course I sensed the lies. Now they admitted to unplugging the wire inside only to prevent more damage is what they said.I asked why wasnt I told any of this, barely any answer so I asked for my $40 dollars back or I will file a complaint.They declined. They simply lied about the diagnostic to get money from me. Dont know y the laptop didnt turn on but they manage to get it on and turn it off completely so I wouldnt turn it on. Issues: battery was unplugged as well as other wire being disconnected. Yellow tape was used to tape down wired. It was recorded from the second person who looked at it. In red is where I circled where they completely had plug disconnected.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.