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Customer ReviewsforUnited Settlement
36 Customer Reviews
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Review from G P
1 star06/25/2024
This company emails me with my name my address and tells me that basically I have 20+ in debt and they can help me. I dont have any debt. I dont know how they got my address my name or my email address. SCAM ?? Had to leave the star in order to leave the review. I never solicited them this is a shady thing to do.Review from Bobbi Jo C
1 star06/04/2024
I got scammed. They waited until I got summonsed to court before they did anything. They doubled how much I have to pay they now! I could have just paid this all myself cheaper then what they are charging me. Now I may have to file bankruptcy! STAY AWAY!United Settlement Response
06/13/2024
Thank you for bringing this to our attention. We are reviewing your file and this program should not cost double the amount of the debt that is owed. Our ********************** has reached out to you to discuss your account. We kindly ask that you call us at ************ at your earliest convenience as we will work on a resolution regarding your account.Review from Ryan Z
5 stars06/03/2024
United Debt Settlement is amazing. They truly saved me, and made my life so much easier. I was drowning in debt until I signed up for this program, and was shocked at how well they were able to help me out. I highly recommend this company!Review from Donald B
1 star05/22/2024
I am seriously wondering if the good reviews for this company are real. This is a complete scam. They only reached an agreement with one creditor. They informed me via email at the time that I had paid $100 to this creditor and that was the last email I received about this. After making more payments I noticed that they hadnt emailed me about any more creditor payments being made and honestly I was done with it as it required too much effort on my part to get anything done. I finally requested a refund after making over $2,000 in payments. Whoever I spoke with over the phone was VERY unprofessional. After having to tell him I wanted a refund for 7 minutes straight and listening to him try to convince me otherwise while smart mouthing me I got pretty ***** with him and informed him that I dont have time to play games with him and I dont play he assured me that I would get my refund. Before we got off the phone he paused, laughed, and said, you dont play,.please and hung up the phone. I knew then I was dealing with a shady company. A few days later I received a refund for $360.18 which is $1,733.42 shorter than the $2,093.60 I paid them. I have been trying to get in contact with them and after speaking with one person who said $360 was all I was due back they said they would transfer me to someone to explain my refund amount. After holding for more time I spoke with someone else who could not explain. I was transferred again and sat on the phone for almost 30 minutes before the call dropped. The smart mouth fellow said he would email me a contract I know nothing about, but you guessed it. I didnt get that email. These people TAKE YOUR MONEY!!!! The good reviews cant be real.United Settlement Response
06/13/2024
Thank you for bringing this to our attention. Our ********************** spoke to you regarding the issues mentioned in your complaint. However, upon further investigation into your account, the numbers you stated in your complaint do not reflect what has transpired on your account. The monthly payments that were agreed upon have not been made on time as scheduled and although there are more insufficient funds or bounced checks than actual payments made, we were still able to achieve a settlement. As you requested we did email you the executed contract and a detailed account of every transaction that has occurred in the short time that you have been enrolled in your Debt Settlement Program. We are actively reaching out to you to come to an amicable resolution. Please contact our *************************** at ************. We look forward to hearing from you soon.Review from Mike T
5 stars05/14/2024
I reached out because I needed help with my debt. I spoke with one of their specialists and they were great. They talked me through the process, made sure everything was understood, and calmed my mind about the process. I am very excited that I am working with UDS and I look forward to getting debt free!Review from Jesse T
5 stars05/14/2024
Could not possibly be any happier that I decided to put my trust and faith in United to resolve my debts in a timely manner. ******** was absolutely amazing in explaining how everything works. My first account was actually settled sooner than the expectations he gave me and for a great payoff. I cannot thank United Debt Settlement enough for getting me out of my debt for such a great rate and my credit score is way better than when I began my program. Thank you!!!!Review from Carmen B
5 stars05/14/2024
I had $23,000 in credit card and personal loan debt and I was nervous about doing this program but **** answered all my questions and gave me favorable terms. I was able to put some money back in my pocket and now I am getting the help I needed with my debt. I recommend United to anyone who is tired of paying interest and never seeing your balances go down.Review from Eugene M
5 stars05/13/2024
This program has done wonders for my financial situation. I was forced to take out payday loans with huge finance charges and UDS cut my monthly payments to one third of what I was paying. My debt advisor throughly explained the program and carefully went through the agreement with me. Then the customer service team has always answered any concerns Ive had and theyre very flexible with their payment schedule.Anyone with debt should feel comfortable in their hands.Review from Yana K
5 stars05/13/2024
My experience with United Settlement has been phenomenal. They resolved over 250K worth of debt for me. I was explained exactly how the process works and If you listen what they explain, nothing should be of surprise to you. A step by step explanation and the correct expectations were set with me. Payments were very manageable, and they 100% SAVED ME from filing BANKRUPTCY. I'm about done with the program and waited to leave a review once I see how it actually works down the road. Let me tell you - be patient because it works WONDERS! I've also referred my brother to them and he's having the same great experience!Review from Kim M
1 star04/21/2024
CON ARTISTS! Somone needs to stop and charge this company for their misleading to downright lying tactics. They will tell the customer whatever they want to hear to get them to sign with them. They do not clearly or accurately state the terms of the arrangement on their contracts. They do not state their exact fees. They do not abide by the terms of the contract. These people have stolen my money, have not resolved my debt and when I started asking questions they canceled me and took all my money. I am in a worse financial position then when I started as they did nothing, I have a UCC filing which they said that would not happen, my car was repoed because they took money at the same time my creditors ach debited, would not lower the amount of my contract or refund the money. They did not reach out to 1 out of 2 creditors to negotiate a debt settlement at all and never finished the consolidation. They canceled my contract and took all the money I paid them over 5 months which equated to over $10,000. Said their fee was $5000 and only paid my 1 creditor $1600. I still have to pay the remaining balance to my creditors they did not fulfill. They arranged a payment plan with my debt was not in the contract. They were suppose to use the money I paid in escrow to pay them off. They kept the money in escrow as their fee and left me we a monthly payment for 1 debt and did nothing with the other. They have distroyed my credit and I am in a financial hardship because of this companies unethical tactics.
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