Business ProfileforAlexander McQueen

Purchased a "**Shirt" from Alexander McQueen online. The **shirt i purchased arrived and it was to small, it was SO small i didn't even bother trying it on, i could tell it was not a XXL. I filled out their online form to return it, they sent me a label, i packed it up, tags still on it, and sent it back. 2 months later i get my original shirt i had sent to them back with no explanation. I emailed them with photos of what i received back and got a email from someone at Alexander McQueen saying this:Dear *****,Thank you for your interest in Alexander McQueen. We are sorry to hear that you were not fully satisfied with your purchase.Following the receipt of your returned order ****************, unfortunately, we cannot process your requested return for the following item: McQueen Graffiti **Shirt Returns and refunds are subject to our Return Policy, including among other requirements, that items are returned in their original condition. Because we did not receive this item in the condition in which it was sent to you, we are not able to proceed with a refund and have returned your merchandise to you. We do apologize for any disappointment this may cause and thank you for your understanding. For any questions, please refer to our Return Policy online or contact our ************************* at the telephone number listed below.***************** Alexander McQueen ************** *************** They also sent a picture which i have attached as the reason for the declined return, it looks like sweat or something around the collar, i never wore this shirt ever! Maybe they mixed my order up with someone else's! I would not waste my time if i was at fault!I returned this shirt with all receipts, tags and it was never worn. For a **shirt this pricey i would have expected better service. Absolutely avoid this company like the plauge. I am also filing a chargeback complaint with my credit card company. Will never do business with them again, ever!