ComplaintsforSailthru
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/19/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I have opted out of this site many times and yet still have my inbox flooded with the promise of jobs, saying already hired, confirm your interview now, just one step away from being employed. This is very disappointing when you are desperately looking for a job. I want to not have these in my email again, as well as file a complaint.Business response
09/19/2023
We have removed you from future sends from Sailthru. Should you have any additional concerns please reach out to us directly at ******************************** .
Sailthru Compliance
Initial Complaint
08/01/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I have opted out of this site many times and yet still have my inbox flooded with the promise of jobs, saying already hired, confirm your interview now, just one step away from being employed. This is very disappointing when you are desperately looking for a job. I want to not have these in my email again, as well as file a complaint. There were 15 emails between 7-8 am.Business response
08/01/2023
Hi,
We have opted out your address from our customer's opt in database and have notified our customer. If you have an additional concerns please email us directly at ********************************.
Sailthru Compliance
Initial Complaint
06/20/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Receiving over 100texts per dayBusiness response
06/20/2023
Your phone number was signed up to receive messages via email from our customers.Your address has been removed from future sends. Should you have any additional concerns, please reach out to us directly at ********************************.
Sailthru Compliance
Initial Complaint
05/30/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am receiving a lot of spam emails through ************ and can not block them.Business response
05/30/2023
Hi,
We have looked into your complaint and have opted you out of future communications from our customer. If you have any additional concerns, please email us directly at ********************************
Sailthru Compliance
Initial Complaint
05/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I keep getting emails like this one. How can I stop this?Open Job Alert ************************* via ***************** 9:22?AM (7 hours ago)to me You've Been EMPLOYED!!That's right, Member -- you've just been EMPLOYED FOR $134.50/HOUR at the attached webpage. Be sure to say 'YES,' and secure your career as soon as possible, before your spot is taken. $134.50/HOUR ? Secure Your CareerBusiness response
05/16/2023
We have opted out your address from future sends for this customer. They have been notified and will stop future sends to your opted in address.
Sailthru Compliance
Initial Complaint
05/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
They text me 20 times a day and I cannot block them because they use a different source everytime. I did not sign up for these texts and it is driving me insane. This is straight up harassment and *************** a legal professional about what action I can take since I cannot find any solution or helpful contact with this company. Clients of this company should be aware that they use harassing techniques that will make your customers hate you. I will delete this review if there is some sort of solution. People can create spam bots to attack you too, resulting in a lot of extra costs. Please just delete my phone number!Business response
05/03/2023
Hi,
We take these complaints very seriously and have already looked into this and removed your phone/email from future messages. As you noted, it does look like this may have been a BOT signup, which we will address with our customer. If you have any additional messages or concerns please reach out directly to us at ********************************
Sailthru *****
Initial Complaint
04/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This piece of **** company is texting me everyday multiple times a day. THIS NEEDS TO STOP or I will be filing suit against this company for harassment. I have tried to block, it comes from a different number every day. I DO NOT consent to this.Business response
04/12/2023
Hi,
We have been able to look up your phone number as it was opted in to a customer for email to be sent to it. Your phone number has been opted out of future messages and you will no longer receive messages from this customer. If you have any additional questions feel free to reach out to us directly at ******************************** .
******** *****
Initial Complaint
12/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Sailthru, has been sending me texts, ***** a day. I have emailed, blocked and they send it another way. I want my number removed from their list. I did not sign up for these texts.Business response
12/20/2022
Hi. We have looked into the phone number provided in this complaint and opted out of all future emails. If you receive any additional messages, these may be spoofed. Please forward email headers and message to ******************************** and we can review and take action upon if able.
Sailthru Compliance
Initial Complaint
11/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I'm getting dozens and dozens of spam text messages to my cell phone number daily. At all hours of the day and night. While I'm driving it is a safety concern. I've emailed the Sailthru and asked them to stop and got a reply saying I'd hear from somebody right away and of course I never did. I did not sign up for these texts and it needs to stop immediately!Business response
11/23/2022
Hi,
We have updated our system to block all message to your telephone number. Should you receive any more ease reach out to ********************************.
Sailthru Compliance
Initial Complaint
10/26/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Stop emailing me with lies trying to scam me. They won't stopBusiness response
10/26/2022
We have reviewed your complaint and have opted you out of all future messages. Our team responds to ******************************** if you have any additional concerns please reach out directly for us to address.
Sailthru Compliance
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Customer Complaints Summary
30 total complaints in the last 3 years.
14 complaints closed in the last 12 months.