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Find a Location

Equitable has 151 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Equitable

      1290 Avenue of the Americas, 12th Floor New York, NY 10104-1300

    • Equitable

      3501 Lake Eastbrook Blvd SE Ste 304 Grand Rapids, MI 49546-5941

    • MONY Group

      444 East Main Street #108 Lexington, KY 40507

    • Equitable

      845 Crossover Ln. #215(former) Memphis, TN 38117

    • Equitable

      3767 New Getwell Rd.(former) Memphis, TN 38111

    Business ProfileforEquitable

    Financial Services
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Equitable Financial To Pay $50 Million Penalty To Settle SEC Charges That It Provided Misleading Account Statements to Investors

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On July 18, 2022, the Securities and Exchange Commission (SEC) announced fraud charges against Equitable Financial Life Insurance Company for providing account statements to about 1.4 million variable annuity investors that included materially misleading statements and omissions concerning investor fees. Equitable agreed to pay $50 million to harmed investors, most of whom are public school teachers and staff members, to settle the charges.

    As described in the SEC’s order, since at least 2016, Equitable gave investors the false impression that their quarterly account statements listed all fees paid during the period. The SEC’s investigation found that, in reality, the statements listed only certain types of fees that investors infrequently incurred and that more often than not the statements had $0.00 listed for fees.

    The SEC’s order finds that Equitable violated the antifraud provisions of the Securities Act of 1933. Without admitting or denying the SEC’s findings, Equitable agreed to cease and desist from committing or causing any future violations of these provisions and to pay a $50 million civil penalty that it will distribute to affected investors. Equitable also agreed to revise how it presents fee information in its variable annuity account statements.

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 84 Customer Reviews

    Customer Complaints

    124 complaints closed in last 3 years

    37 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This firm, formerly The Equitable Companies, Inc., provides a range of financial products including insurance, annuities, and mutual funds. The firm also offers a variety of financial, investment advisory and planning services through AXA Advisors, LLC. The Equitable Life Assurance Society is a subsidiary.

    Business Details

    This is a multi-location business.

    Find a Location

    Equitable has 151 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Equitable

        1290 Avenue of the Americas, 12th Floor New York, NY 10104-1300

      • Equitable

        3501 Lake Eastbrook Blvd SE Ste 304 Grand Rapids, MI 49546-5941

      • MONY Group

        444 East Main Street #108 Lexington, KY 40507

      • Equitable

        845 Crossover Ln. #215(former) Memphis, TN 38117

      • Equitable

        3767 New Getwell Rd.(former) Memphis, TN 38111

      Headquarters
      1290 Avenue of the Americas, 12th Floor, New York, NY 10104-1300
      BBB File Opened:
      11/5/1992
      Years in Business:
      165
      Business Started:
      1/1/1859
      Type of Entity:
      Corporation
      Alternate Business Name
      • Equitable Holdings, Inc.
      • Equitable Financial Life
      • AXA Financial, Inc.
      • AXA Art Americas Corporation
      • The Mutual Life Insurance Co. of New York
      • AXA Advisors, LLC
      • The AXA Foundation
      • EQ Financial Consultants
      • AXA Equitable Life Insurance Company
      • The Equitable Companies, Inc.
      • MONY Financial Services
      Business Management
      • Mr. Mark Pearson, CEO, Equitable Holdings
      Contact Information

      Principal

      • Mr. Mark Pearson, CEO, Equitable Holdings
      Additional Contact Information

      Fax Numbers

      • (212) 314-4480
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to shop for financial services

      Customer Complaints

      124 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/23/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      After the unfortunate passing of my relative, I reached out to this company to try to get his affairs settled and information on how to do so. Both agents I spoke with were very rude and unsympathetic to me. The first agent kept asking for me to put the contract holder on the phone ( my deceased loved one). Disgusting. I was transferred to the death benefit department and the senior rep refused to tell me what documents or information I may need to proceed. She insisted I wait until I got some email. That was May 13. It's 9 days later and still no information on how to proceed. I asked to speak with leadership and she refused. I asked for a call back and til this day have heard from nobody. With this experience in mind, I fully intend to close out all accounts. ********************** was rude, unsympathetic and unprofessional. My family is mourning. We still have to handle affairs and don't need yet another unnecessary obstacle such as the company witholding information and not following the contract.
      Read More

      Customer Reviews

      84 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      aaron k

      5 stars

      07/11/2024

      THESE ARE THE ONLY TRUE PROFESSIONALS IN THE ****** AREA. ALL OF THE BAD REVIEWS ARE MOST LIKELY FROM PEOPLE WHO HAVE PLACED THIER MONEY WITH A VERY RESPONSIBLE AND SOMEWHAT CONSIRVATIVE INVESTMEST FIRM, WITH AN EXTREMELY LONG HISTORY, AND VERY, VERY, VERY GREAT PERFORMANCE RECORD. IF I COULD GIVE THESE FELLAS 20 STARS I WOULD. MY ENTIRE FAMILY AND THE COMPANY I AM A PARTNER IN HAVE BOTH INVESTED WITH THEM, AND HAD WE BOTH DONE IT WITHOUT THIER SUPPORT, KNOWLEDGE, GUIDANCE, AND OVERALL FIDICIARY GUIDANCE WE WOULD BOTH HAVE LESS THAN ZERO. MY FATHER RAN A LARGE COMPANY IN THE ******, ** AREA, AND TRUSTED THIS FIRM WITH THIER ENTIRE 401K PROGRAM, AS WELL AS INVESTMENTS FROM EMPLOYEES. IT IS EXTREMELY SAD TO SEE PEOPLE WITH SMALL OR EVEN LARGER INVESTMENTS GIVE THIER ADVISERS SUCH POOR REVIEWS, WHY DONT.......YOU....LOOK...AT YOUR...RETURNS!!!---AND IF YOU WORKED FOR SOMEONE FOR 2 WEEKS, CHANGED JOBS AND WANT TO MOVE YOUR MONEY----WELL HAVE A LITTLE PATIENCE----THESE GUYS AND GALS ARE BUSY PUSHING YOUR MONEY A LITTLE HIGHER----SO IF YOU HAVE TO WAIT FOR AN X-CHANGE OR WITHDRAWL----AGAIN LOOK AT YOUR RETURNS----OR WAIT IN LINE----SO SAD THE ONLY PEOPLE WHO LEAVE REVIEWS ARE PEOPLE PULLING MONEY OUT!! LOOK IN THE MIRROR THEN MAYBE YOU CAN SEE THE 1 OR -1 STAR----GOOD JOB PEOPLE!! WE TRUST YOU WITH EVERYTHING--AND WE HAVE DEALT WITH LOTS OF INVESTMENT FIRMS--CANT GO WRONG HERE----UNLESS YOU ARE SOMEONE WHO HAS ZERO, OR LESS THAN ZERO BUSINESS EVER INVESTING--THIS IS A REAL FIRM, FULL LINE OF OPTIONS, VERY FAMILY AND FRIENDLY ORIENTED---1 STAR---BAHHHHHH---TRY SOME OTHER PLACES---THEN YOU WILL FIND -10 STARS----NOT EVERYONE GOT GOOD GRADES---DONT BLAME THE INVESTMENT PEOPLE ON POOR DECISIONS OR OTHER REASONS---IF YOU SPENT LESS TIME LEAVING BAD REVIEWS YOUR MONEY WOULD PROBABLY GROW MORE---I NEVER, EVER, EVER LEAVE REVIEWS, I WAS LOOKING FOR A PHONE NUMBER ONLY, AND I WAS BLOWN AWAY---SORRY--MAYBE VOTE DIFFERENTLY NEXT TIME, OR TRY HARDER, OR WORK HARDER!!!

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

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