Business ProfileforCrunch Fitness

I am deeply disappointed with the personal training services at Crunch Fitness and request a full refund of $400 for the sessions. My experience with two different trainers highlighted issues that compromised my safety and well-being.First Trainer:- The first trainer changed my session day without informing me, solely to suit her schedule, and then falsely claimed I had requested the change.- She made offensive political comments that insulted me and people from my communities, creating a hostile environment.- She charged me for a canceled session, claiming she had no choice, despite previously changing my sessions without asking.- I informed her of a medical condition that causes me to pass out if I do super sets, yet she ignored this and put my health at risk.2nd Trainer:- The second trainer wasted 10 minutes of our session trying to sell me more sessions instead of focusing on my workout.- Despite being informed of my condition, she failed to create a personalized plan and gave me a generic routine, almost causing me to pass out. She then left me unattended while I was laying on the floor because she had another client.Its clear that these trainers prioritize sales over client care, which is unacceptable given the high cost of these sessions. I am requesting a full refund of $400 due to the unprofessional and unsafe service I received. I hope Crunch Fitness will take this complaint seriously and improve their standards to protect future clients.