Business ProfileforMAXiM Hair Restoration

I had a consultation for Maxim (************) with *********************. During the consultation she stated that she thought I would need around ***** graphs. She also stated that the Charlotte ******** had recenlty opened and she was trying to drive business so she would give me a discount of 2.60$ per graph (normally 4 dollars plus). The total was 5200$, which I paid up front. She said that normal policy is to pay a deposite and then the rest before the surgery. After getting to the facility and being viewed by the doctor, he stated that he would only be able to get about 1800 graphs. During the surgery, he informed me that he was only able to harvest around 1400 graphs. *************** knowing that she had agreed to provide me with 2000 graphs, offered me a single *** treatment that she said was valued at 1500$, I declined. After attempting to talk me into getting the *** and me insisting on a refund for the non delivered graphs, she kept reiterating that I got a good deal and normanlly they charge more than 4 dollars per graph. she went home and said we will talk later. This was March 12th. I asked if she could provide a laser cap to compensate for the no deliverd graphs and she acted as if she did not know what I was referring to. I called her on the 13th and she said she did not have the power to provide a refund and would reach out to management. She has since stopped responding to my messages. I just want a refund in the amount of ***** ( for the 600 graphs not received @ the price of 2.60).