About
Overview
Hero Health, Inc.
90 Broad St Fl 2
New York, NY 10004-3313
BBB Accredited Since: 12/20/2019
Years in Business: 7
Payment methods:
Visa, Mastercard & American Express.
BBB Accreditation & Rating
About This Business
Photos and Videos
Business Details
- Local BBB:
- BBB Serving Metropolitan New York
- BBB File Opened:
- 11/15/2017
- Business Started:
- 11/1/2017
- Business Incorporated:
- 2/13/2018
- Type of Entity:
- Corporation
- Business Management:
- Ms. Jennifer Gerstenberger, Director of Membership Experience & Communications
Additional Contact Information
- Principal Contacts
- Ms. Jennifer Gerstenberger, Director of Membership Experience & Communications
- Customer Contacts
- Ms. Jennifer Gerstenberger, Director of Membership Experience & Communications
Additional Information
- Refund and Exchange Policy
- Purchase of your Hero device is protected by a 30-day money-back guarantee starting when you receive your Hero device. Your Hero device can be returned for free for any reason within 30 days after your purchase. You'll just need to return the Hero device with the original packaging in good condition. Simply contact customer service at [email protected] or call us at 855-855-9962 for to receive your free shipping label so you can return your Hero.
After 30 days, we will begin charging you the monthly membership fee. There is a minimum 12-month commitment if you keep the Hero device after the 30-day trial period. If you decide to return your Hero device after the 30-day trial has ended but before the initial 12-month period has ended, your credit card on file will be automatically charged for the remainder of monthly payments for the 12-month period. After one year, you will be charged month-to-month, and you may cancel your membership at any time with no additional payment obligation.
If you cancel your membership at any time, you must remove your medications from the Dispenser and return the Dispenser to Hero within thirty (30) days after the final day of your membership term. If you do not return your Dispenser within this thirty (30)-day period, we will charge you a one-time fee of $300. - Business Categories
- Health and Wellness
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