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          Progyny, Inc. has 1 locations, listed below.

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            Business ProfileProgyny, Inc.

            Infertility

            Contact Information

            1359 Broadway Fl 2

            New York, NY 10018-7123

            Visit Website
            (212) 888-3124

            Customer Reviews

            1.14/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            37 complaints closed in last 3 years

            18 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            1359 Broadway Fl 2, New York, NY 10018-7123
            BBB File Opened:
            10/17/2018
            Years in Business:
            9
            Business Started:
            5/5/2015
            Business Incorporated:
            5/5/2015
            Type of Entity:
            Corporation
            Business Management
            • Mr. David Schlanger, Executive Chairman
            • Mr. Peter Anevski, CEO
            • Mr. Michael Sturmer, President
            Contact Information

            Principal

            • Mr. David Schlanger, Executive Chairman
            • Mr. Peter Anevski, CEO
            Read More Business Details and See Alerts

            Customer Complaints

            37 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/02/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Lack of timely payment. I paid $1080 out of pocket in October 2023 for medication that was covered by my plan. I submitted a claim with documentation for reimbursement. It is now April 2024 and I have not received reimbursement. Every time I ask Progyny for a status update, customer service says they will investigate and get back to me. No further information has been provided.
            Read More
            Read 36 More Complaints

            Customer Reviews

            14 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Austin B

            05/21/2024

            My wife is having worst time trying to deal with these people and get her second cycle started. She has given them two months notice before this cycle and it appears yet agian it might be delayed because there customer service/billing seems to be incapable of sending a authorization over to our Doctor. Who knows how many notes they have opened and the issue is still not resolved in TWO months! My wife meticulously plans ahead so this is not a short notice or preparation issue. This is a two months delay for something that was their mistake. This is a time sensitive issue and the other medications are already set to go. If need be I suppose we will have to look at other courses of action do to the time (delay) and ineptitude here. I work with merchants and customers daily in legal/billing and know there are mistakes and sometimes things take awhile to get resolved. But this is beyond the pale and I fail to see anything has been done for such a simple task.
            Read 13 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

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