Business ProfileforSquarespace, Inc.

****** sold its domain services to squarespace. However, when my domains were forcibly transferred to squarespace, they also transferred my ****** workspace. In doing so, squarespace decided to double charge me for a "prorated amount". However, despite the fact that I have receipts from ****** showing that I was already charged for the time squarespace also charged me, squarespace refuses to refund me for that prorated amount. They found some ****** support site ************************************************************************, as if it is proof I wasn't charged for that time, despite receipts. They never even cared to see my receipts. They just said they were not going to refund me because of a random link that does not prove anything, and is clearly different than my circumstances. I gave them the benefit of the doubt, thinking this was some technical issue. But it is clear they intended to double charge just because they found an inaccurate ****** page.It took them until August 12th to charge me this amount, claiming they charge different than ******. But if they actually did, they would have charged me on July 1st, when my account was transferred, not the next months 12th.I want a refund of the prorated amount they made up.I have attached receipts that prove my circumstances are different than their link (my first march receipt, and the April 12th receipt for the normal amount, which goes against their link that is clearly inaccurate, and should be unrelated to me and only between them and ******).Also, the really weird way they charged me in August + the fake "prorated" amount. I also included the July payment, which is what I expected from July, and the reason this whole situation is weird.To be clear, my timeline:March 12th, started ****** trial.April 12th, first charge (different than their link claims)June 12th, last charge from ****** July 12th, first squarespace charge August 12th, regular + "prorated" scam amount for July 1st - 12th