Business ProfileforSelect Express & Logistics

A 64 Gun Safe was delivered to my home. I had multiple problems with delivery on several occasions (6/2/22-7/7/22-7/20/22 Tracking# ***********). I am writing in regard to damage to my property. Attached are pictures. In the delivery there were 2 men with a dolly to lift an 800 lb. safe which looked very dangerous to me. They struggled to manage this safe into my home. I tried on several occasions to get redelivery because the safe was damaged also. There were 3 different occasions where I was scheduled for redelivery and had to take off from work to be home for these deliveries. On ALL 3 of those occasions, they were NO shows and NO phone call to say NO 'one would be there? This was a HUGE inconvenience, as I DIDN'T GET PAID FOR THIS TIME OFF FROM WORK!? After the fact, we were told that this Company DID NOT WANT TO REDELIVER? This was after I had already wasted my time making the appointments and waiting for redelivery? I have lost 24 hours of work at $20.00 an hour which is $480.00. I spent time making phone calls, rescheduling appointments, rearranging my family's schedule to accommodate the deliveries. I am seeking reimbursement for the delivery fee of $325.00 in addition. The damages sustained to my home includes several walls, ceiling tiles, metal frames (grids) and hangers, damaged carpeting, and damage to the safe. I obtained an estimate for the damages to my property. Total compensation for my time, delivery fee, and repairs is $1935.76. I think this is a reasonable amount to compensate for this. This doesn't include any damages to the safe. The damage to the safe includes dents and scratches to the entire left side, top rear, right front + rear corner. The safe cost was $1657, I think 20% off the cost of the safe (******) is a reasonable amount considering redelivery wasn't an option! The total cost for time, damages, delivery, repairs, now including damage to the safe is $2183.40. Please review and respond as soon as possible.