Business ProfileforBarnes & Noble, Inc.

The Barnes and noble on ******************* is horrible. I started shopping there in May 2022 and in June 2022 a security guard named ******************* sexually harassed me because i'm a transwoman and gay and he walked up close towards me and his **** nearly bumped into me and everytime I came into the store to shop at Barnes and noble ************** would always follow me and I could never shop in a peace of mind. ************** liked me and he is mad because I did not like him nor wanted to be bothered with him as well. ************** went to the extreme that he started keeping his hair done and ************** would also take a day off on Wednesday's to work out in a gym trying to get my attention and I always ignored ************** and he got mad so ************** started provoking me in other ways by having another security guard come in the bathroom and call me and said that I look crazy. An assistant manager named ******* and another security guard wrongfully kicked me out of Barnes and noble for 30 minutes. I complained to the General Manager named **************************************** about ************** and the first time that I had a dress on and ********************* ignored and dismissed me and ********** did not do anything about it and it is because i'm a transwoman and gay. ************** also had other staff follow me off premises out of nowhere and for no reason at all and they nearly attacked me. It went on for 6 months and I stood up to ************** and told him to leave me alone and ********** lied on me and said that I was being disruptive which is not true at all. ********** also destroys the video evidence to prove my innocience and she tries to make it look like I lied which I didn't lie at all and she wrongfully bans me from Barnes and noble. ************** has also had me wrongfully arrested and ************** has lied on me and I have not had any justice. I am currently suing **************, ********** and Barnes and noble right now for Tort, Harassment, Discrimination, wrongful arrest, no justice and slander.

Dear Better Business Bureau,

We are in receipt of the review submitted by *****************************.

Barnes &Noble denies the allegations in ****************** review.  We take concerns such as these very seriously, have thoroughly investigated ****************** allegations and found them to be without merit. We cannot comment on this situation further, as ****************** is raising these same concerns against Barnes &Noble in an active litigation. 

Respectfully,