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Business ProfileforOpensky
Current Alerts For This Business
BBB files indicate a pattern of complaints concerning merchandise quality, delivery, and customer service for OpenSky. Numerous consumers are telling BBB about the difficulties they experience after ordering items from the website of this company. Many consumers report receiving defective or inferior merchandise from the company. Others are allegedly still awaiting the delivery of their purchased items. While some consumers say they did receive part of their order, several claim the shipments are incomplete. Nearly all consumers say they have a frustrating experience in attempting to get a refund from OpenSky, citing issues such as lack of response from customer service and inability to reach a live representative.
At-a-glance
Overview
Business Details
- Location of This Business
- 152 W 25th St Fl 12, New York, NY 10001-7402
- BBB File Opened:
- 7/18/2006
- Years in Business:
- 15
- Business Started:
- 4/3/2009
- Business Incorporated:
- 9/13/2009
- Type of Entity:
- Corporation
- Alternate Business Name
- 11Main
- Gemafina
- Dot & Bo
- Business Management
- Mr. Michael Davies, Vice President of Operations
- Ms. Clarissa Greenidge, Customer Support Manager
- Contact Information
Principal
- Mr. Michael Davies, Vice President of Operations
- Ms. Clarissa Greenidge, Customer Support Manager
Customer Contact
- Mr. Michael Davies, Vice President of Operations
- Additional Contact Information
Website Addresses
Customer Complaints
28 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/09/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
7 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Shayne P
01/30/2024
Opensky Response
01/31/2024
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