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Business ProfileforScentbird Inc.
Current Alerts For This Business
BBB files indicate a pattern of complaints concerning delivery fulfillment and customer service issues for Scentbird Inc. Consumers are telling BBB about problems they encounter after signing up for a subscription service with this company. Many consumers claim they still haven't received the expected monthly shipment from the company even though many weeks have passed since it was expected to be received. Numerous consumers reportedly encounter a lot of difficulty getting a response the Scentbird about the delivery status of their orders, despite multiple attempts to each them by email and Facebook. Some consumers also claim they have issues cancelling the monthly subscription fees and obtaining a refund of these charges from the company.
At-a-glance
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Business Details
- Headquarters
- 158 W 27th St Fl 11, New York, NY 10001-6216
- BBB File Opened:
- 1/25/2017
- Years in Business:
- 10
- Business Started:
- 5/24/2014
- Business Incorporated:
- 5/24/2014
- Type of Entity:
- Corporation
- Alternate Business Name
- Deck of Scarlet
- Business Management
- Ms. Jessica Lauren, Customer Support Manager
- Mrs. Steven Rivera, Director of Customer Care
- Ms. Jessica Youssef, Project Manager
- Contact Information
Principal
- Mrs. Steven Rivera, Director of Customer Care
Customer Contact
- Mrs. Steven Rivera, Director of Customer Care
- Additional Contact Information
Website Addresses
Customer Complaints
279 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
83 Customer Reviews
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Most Recent Customer Review
Krystal C
07/18/2024
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