Business ProfileforBristol-Myers Squibb Company

We are elderly and poor I have been on Eliquis for years and our insurance covered the cost. In November ********* told us we had reached our limit and had to pay ourselves. They said when the new year started that they would start paying again, that was the first lie. Our doctor in ***** wants me taking Eliquis because I took Coumadin for decades and with my numerous health issues the only thing that works is Eliquis. In January our insurance said they would only pay minimal amount. Eliquis is very expensive. ************** in ******, MA suggested we go through the Bristol Myerss patient assistance program who offered one year free to individuals in need. Over the past five months we have ,along with our doctors filled out multiple forms, made many phone calls, each time they promised that we were all set and approved. Then no response. More phone calls, more requirements, more paperwork and once again they informed us that all was approved. Our doctor called and the told him we would receive it in the mail in two weeks. I waited. . . Today I called to find out when to expect the pills. Once again the played dumb and said it had not yet been approved. Each month weve had to charge it on credit cards. They quarenteed it would be here, now they are playing naive. I told them it was a game for them and they should not have kept stringing along the poor elderly. This is unacceptable.