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Find a Location

Iconic Booth Co. has 1 locations, listed below.

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    Business ProfileforIconic Booth Co.

    Photo Booth Rental

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Private, New York, NY 10001
    BBB File Opened:
    5/3/2022

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/03/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I hired Iconic Booth Co. to have a photobooth brought to my husbands surprise birthday party. Initially it was very easy to set up and make my first payment and I was told that I would get an email prompt for the second and final payment. When the second payment came I immediately paid the invoice. I purchased photo booth props and I also had to provide a meal for the attendant and added that into my head count for the party. Day of my party the photo booth never arrived and I called the owner twice with no answer. Mid way through the party I got a phone call, but did not answer due to being in the middle of the event, then I was bombarded with text that were full of excuses as opposed to a solution. I was very angry and annoyed with having paid in full for a service that never showed up and the owner of Iconic Booth Co. made excuses and quite honestly very rude for the situation. I would like to be reimbursed for the money I paid to Iconic Booth Co., the photo booth props, as well as the meal that I was told I had to provide for the attendant. The total amount is $430. I would also like to be able to prevent this company from taking advantage of other innocent individuals. I can also enclose my text messages with the owner if I can be provided with one from the person handling this claim. Thank you.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Judith V

    1 star

    02/07/2024

    Where is the zero star button when you need it!! he will be very responsive in the beginning and make it seem as if hes a reputable company. When it came time for the event no one showed up no one called me and his phone went straight to voicemail. I text him emailed and called multiple times and not one answer!! this was supposed to be a big thing at my event and he ended up ruining that part buy not showing. Big waste of money! Do not be scammed guys and do not pay over ***** ever because you will not get your money back!!! my event was a week ago and I still have received no contact from him for a refund.

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