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Find a Location

Fleet Appliance Corp. has 1 locations, listed below.

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    Business ProfileforFleet Appliance Corp.

    Major Appliance Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    501 West Main Street, Suite C, Patchogue, NY 11772
    BBB File Opened:
    6/23/2005
    Years in Business:
    26
    Business Started:
    6/1/1998
    Type of Entity:
    Corporation
    Business Management
    • Mr. Robert Doherty, Owner
    Contact Information

    Principal

    • Mr. Robert Doherty, Owner

    Customer Contact

    • Mr. Robert Doherty, Owner

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Roger W

    1 star

    03/28/2024

    We were having an issue with our Monogram oven, Called to set up an appointment and was told I would need to pay a dispatch fee of $141.16( unusual fee 16 cents??) and a travel fee of $125 upfront before they could schedule a visit. I paid $276.94 on the phone and set up the appointment. The technician arrived the next day and found i had a faulty bake ignitor. He went to van and found the new part and handed me a handwritten invoice for $510.50. My oven was disassembled so I paid the balance of $233.56.The tech was in my house for maybe 40 minutes.The next day I thought about it and felt it was excessive so I went online and priced the part at $53. So even if the Fleet supplier charged double that $106 and account for the travel of $125 the labor portion for 40 minutes work is $279.50. This equates to $419.25 per hour for labor.A little over the top dont you think

    Fleet Appliance Corp. Response

    03/29/2024

    Thank you for your review. We informed you of the repair price before we did any work and you authorized ************** to do the repair. And you paid him. You had every option to decline the repair, but you choose to agree and approve the repair and price. As we stated on the phone to you, we do not charge by the hour, we charge a flat rate which is common in the Appliance service industry. Please call us back if you would like further explanation of the repair price.

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