Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Waistshaperz has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Waistshaperz

      55 W. Ames Court, Suite 300 Plainview, NY 11803

    • Waistshaperz

      385 W John St Ste 202 Hicksville, NY 11801-1033

    Business ProfileforWaistshaperz

    Online Retailer
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:

    BBB files indicate a pattern of complaints concerning delivery fulfillment and customer service for orders placed online with Waistshaperz. Numerous consumers are telling BBB about not receiving the merchandise they ordered from the company, despite several weeks or more going by. A few consumers that do receive their orders tell BBB that items received are either defective or wrong size. A number of consumers with issues to resolve reportedly have difficulty contacting the company’s customer service department, despite multiple attempts to reach them by telephone, email or online chat. Some consumers who were able to speak to the customer service are allegedly told to wait a little longer to receive their items. Many consumers that say they requested a refund from Waistshaperz claim that they have been denied as because the company said they do not offer refunds. 

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Waistshaperz has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Waistshaperz

        55 W. Ames Court, Suite 300 Plainview, NY 11803

      • Waistshaperz

        385 W John St Ste 202 Hicksville, NY 11801-1033

      Location of This Business
      55 W. Ames Court, Suite 300, Plainview, NY 11803
      BBB File Opened:
      5/6/2015

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/30/2022

      Complaint Type:
      Delivery Issues
      Status:
      Resolved
      Order number ****** was placed on July 13, 2022 and as of today I havent received my item. I sent two emails August 10 and 15 2022 to customer service ******************************** request the status of my order as of today I havent heard nor received any response from the company. There is no other way to communicate with this company therefore, I feel they should at least response to their customers email inquiries. If my item is not available I am requesting a full refund of $54.95 to be added by to my credit card used for the purchase. Thanks,***********************
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Paula C

      1 star

      11/12/2022

      Order #****** I ordered shaper in October and I have emailed them numerous times because I never received my package! They don’t respond to emails, tried chatting and only response is None! I don’t have money to give for free

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.