Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate a pattern of complaints concerning delivery fulfillment and customer service for orders placed online with Waistshaperz. Numerous consumers are telling BBB about not receiving the merchandise they ordered from the company, despite several weeks or more going by. A few consumers that do receive their orders tell BBB that items received are either defective or wrong size. A number of consumers with issues to resolve reportedly have difficulty contacting the company’s customer service department, despite multiple attempts to reach them by telephone, email or online chat. Some consumers who were able to speak to the customer service are allegedly told to wait a little longer to receive their items. Many consumers that say they requested a refund from Waistshaperz claim that they have been denied as because the company said they do not offer refunds.
Important Information
Customer Complaint
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