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            Business ProfilePnP Automotive

            Auto Parts

            Contact Information

            1931 Flushing Ave

            Ridgewood, NY 11385

            Visit Website
            (718) 381-1000

            Customer Reviews

            1.57/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            1931 Flushing Ave, Ridgewood, NY 11385
            BBB File Opened:
            4/7/2021
            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/25/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            On April 03 2024 I called PNP Auto for a Jeep Cherokee engine. They sent me a motor for a Jeep Grand Cherokee which will not fit in a Jeep Cherokee. When I discovered this to be the wrong motor I called PNP to let them know this was incorrect and I will not be able to use this. I was promised the correct motor for a period of about 3 weeks. The other motor never arrived, I requested this motor to be picked up and my money refunded. I was promised over and over that the motor will be picked up and I will be refunded. The motor still sits in my building and with ever phone call now I get put on hold and no resolution has been met. I would like to motor returned and a full refund.
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            Read 3 More Complaints

            Customer Reviews

            7 Customer Reviews

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            Most Recent Customer Review

            Arturo G

            06/11/2024

            This company is a total scam!!!!.I purchased a engine on 4/18/24 For 1400 dollars whit supposed ****** miles and 6 months warranty. When I received the part looks like it was under the ocean was muddy and *****.I try to used and found it was a bad engine it have no compression on 2 cylinder. So this is when I found this guy name OJ he said he is the manager of the company And ask for a replacement and this guy was so rude and start telling me lies for weeks he said my engine replacement is coming and going to receive by Friday on every week I call after that date it keeps saying the same history 2 weeks ago I ask for my money back and he keeps telling me he brings me a check when they pick his bad engine until today 6/12/24 motor is sitting on my place and I keep calling and having no luck. Now ** said if I want my money I can bring back the engine to his place and get my money there.By reading all bad reviews they used the same method of scam people. This place need to be closed for business.
            Read 6 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

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