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Find a Location

Scooter Madness has 1 locations, listed below.

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    Business ProfileforScooter Madness

    Motor Scooters

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1872 Hart St, Ridgewood, NY 11385-1123
    BBB File Opened:
    1/10/2018
    Alternate Business Name
    • ScooterMadness.com LLC

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased 2 mopeds from Scooter Madness. Communication from company is nonexistent. I've applied for paperwork to title the vehicles at least 12 times over the past 3 months. I got a response once about 2 months ago saying it would be overnighted and yet nothing. Do NOT purchase from this scam artist. Pay $50 more to buy from someone with a little integrity.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Eric M

    1 star

    03/14/2023

    Before you consider purchasing from ScooterMadness, please read all the reviews above and below and then ask yourself "Do I want to go through this as well?" The face of this company, the website located at **********************************, is a bold lie by the business owner. This website is designed to make you believe you are able to obtain your purchase quickly with it's "Ready to Ship" status on every product listed. This is not the case. ScooterMadness, LLC does not keep any inventory. The dealer works out of his apartment in Flushing, Queens, **. Your purchase will be drop-shipped from one of the few ********** warehouses around *****************. I relentlessly sent numerous emails to him. The phone number listed on the website is nothing more than a voicemail box, regardless of the *** options. I never once received a call back from the owner/operator of ScooterMadness, LLC. I received my scooter, thankfully, weeks later. It was drop shipped to my residence via **** Freight. I immediately retrieved my VIN and filed for the necessary Certificate of Origin / *** required to register my purchase in the ******************. Nearly a month later, I had still not received the necessary paperwork to register my purchase with the state. Below is a list of ************** agencies I had to get involved with to keep this moving:Better Business Bureau - ************* ******************* *****************, ******** of ******** Affairs and Fraud *****************, ********** of ***** Vehicles *****************, *********************** *****************, ********** of ******** Licensing In my first sentence, I asked you to ask yourself one question: "Do I want to go through this as well?" Well, do you? Save yourself. If you would like me to provide copies of emails from my entire experience in PDF format to further convince you, please email me at: "********************* ***** slmail me" and I will be more than happy to provide you with all the evidence.

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