Business ProfileforAshley Management Corporation

My fiancé and I applied to Townhomes at Pleasant Meadows on March 12th, 2024. I had been communicating with the complex prior to applying and did all the necessary things to apply. The same day, I received a called from Lucy (office secretary I believe?) that we were approved for the apartment, she gave us our specific move in date for a few weeks later, told us we passed the income AND credit check, processed our security deposit right over the phone with me & said they would be in contact in a week or two when my lease was ready to be signed. An hour later, I received a phone call back from Lucy stating that actually our credit verification did not pass and unfortunately we were no longer approved for the apartment. WHAT? You call an verify all of my infomation and credit check then an hour later, our credit is no longer approved? After taking a security deposit? After many protests, I FINALLY got Lucy to transfer me to the office manager.. Sandra. Completely and utterly rude from the start. She said they approved it and then corporate called back and flagged items on our credit. I had explained our very unfortunate situation around moving, our landlord was selling our single family home we had been in for years and have been taking steps to pay off all our debt before purchasing a house. I explained this situation to her and that I could provide documentation from my BANK and CREDIT COMPANIES with proof of payment for anything that still had not updated on her credit report. She said I could 'try' to submit them and she would talk to corporate (yeah right) and see if their was a 'small chance i could be reconsidered'. I also told Sandra, our mother (who visits from out of town often and always stays at our house) would be willing to co-sign the lease. She said absolutely not that was not allowed... even though i could have submitted an application with a co-signer initially. I spent hours collecting bank statements, proof of payment, etc and complied the email to Sandra. She answered back within less than a day and said "corporate said we can't make any exceptions due to fair housing". This company does not abide by housing laws whatsoever, approved my application and denied it an hour later after I paid the security deposit. I need immediate resolution to this terrible issue.