Reviews

This profile includes reviews for Price Chopper Supermarkets's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Price Chopper Supermarkets has 36 locations, listed below.

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  Price Chopper Supermarkets

  461 Nott Street Schenectady, NY 12308

• 

  Price Chopper Supermarkets

  1790 Black River Blvd. Rome, NY 13440

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  Price Chopper Supermarkets

  40 Delaware Ave Albany, NY 12210-1611

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  Price Chopper Supermarkets

  1060 Madison Ave Albany, NY 12208-2606

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  Price Chopper Supermarkets

  854 State Rt 13 Cortland, NY 13045

Review Details

• Review fromJia J.

  Date: 10/30/2024

  1 star
  An awful service experience! My first email was sent on Sunday, October 6, 2024, 4:27: I would like to file a formal complaint against Price Chopper store manager Jason W***** I went to the store at 15 Park Ave in Clifton Park to ask for a price match on a 4-pack of Old Spice hydrated body wash on 10/5/24 at 8:05am. I was told by Jason that he can not give them to me for free. I responded they’re not free, they are four packs for $15.19 on your website. If it was on your weekly ad then you would give them to me for the sale price, so why not on your website? He became upset when I said that the manager of the store on route 146, Kayla, a couple weeks ago price matched for me. He asked me if I have the receipt; when I showed the receipt to him, Jason did not want to look at it! Jason then screamed at me, ma’am l need you to leave; I am escorting you out of my store and don't come back! I want Jason to write me an apology for the way he treated me. I spend hundreds each month at your stores so I do not deserve humiliation from him! As you know, reputation is very important in a highly-competitive retail business. My experience with this manager shows your organization in a very unfavorable light. It’s been 24 days since my email still hasn’t received any response from Price Chopper and the Old Spice GentleMan's Blend Super Hydration Body Wash for Deep Cleaning 4× 20 oz $15.19 / ea ($3.80/ea) are still offering on your website according to Kayla a store manager on RT 146 stated it was a mistake and was took down since my email.

• Review fromArif K

  Date: 07/26/2024

  5 stars
  Price Chopper - Arif Ali Khan - Happy 1995 Everyone. Good grocery retail outlet.

• Review fromKelly R

  Date: 01/27/2024

  1 star
  They are gouging prices. Nickeling and diming products and doubling others. Pot pie was 4.99, now 8.99. They’re 1.29 pkg. bananas gone. There are no reasons for this, record profits. Like i stated nickel and dime a lot of products as if no one would notice. GREED. Saw a bag of pita chips for 8.99, OUTRAGEOUS

• Review fromMichelle W

  Date: 10/04/2023

  1 star
  Price Chopper on Erie Blvd racial profiles black customers. I went shopping after my overnight shift. I paid for my groceries and never received a receipt. I asked the cashier if I can get a receipt. The Cashier then told me that I didn't pay for my groceries and if I want a receipt, that I need to pay for my groceries. I did. The cashier that called everyone to me. I was surrounded by 6 to 7 people. They all accused me stealing and told me that if I paid for my groceries that they will offer me a refund. So again, I rang up my items. This time, the cashier was telling me that I didn't ring everything up correctly and that I don't know how to use the machine. I paid for my items on a new register and still NO RECEIPT was printed. They had to print a duplicate receipt. I went to my vehicle, checked my bank account and sure enough, they charged me twice for my groceries. I re entered Price Chopper. Showing them my bank account where they in fact double charged me. They then got on the phone with someone and told me that I will be given a refund within 30 minutes. 2 hours pass and I haven't been issued a refund. Completely unprofessional. I was never given an apology for the time wasted in the store or for them racial profiling by the manager. He was very rude and couldn’t bother himself trying to aid me. He’s the one who told me to pay twice. Then brushed me off and I was then treated like a thief. Thanks for embarrassing me after I worked 10 hours on my overnight shift. Congratulations!! I will never shop at Price Chopper again.

• Review fromNoreen L

  Date: 10/19/2022

  1 star
  Terrible experience….tried their pick up service , which was through Instacart, and was overcharged by almost $20.00 and BOGO items were MISSING. The store’s assistant Manager was not helpful, told to contact Instacart ( a true train wreck!) which we did…a fiasco. Today, my husband drove 80 MILES to get our correct order but to no avail….they refused as we did not have a receipt….ordered online and Instacart did not give printed receipt. Lipton Ice Tea online stated $5.99 BOGO…..my husband HAD to purchase and was charged $9.99 plus tax. When we disputed this, associate stated that in flyer ,it is $9.99. We are retired, on fixed income and cannot afford to overpay in both food & gas. All we wanted is to be treated fairly…did not happen. DO NOT USE INSTACART AT PRICE CHOPPER #171…we will no longer shop at PC ever again.

• Review fromKalypso D

  Date: 06/06/2022

  1 star
  I purchased a sub from their Deli case 8.99- it had glass in it . My son and I were sharing it . He found the glass. I already ate 1/4 of the sandwich. Now what? Because it’s 7:05 pm. I’ll wait until morning to contact management. That’s if I’m not sick. Glass….

• Review fromTamara S

  Date: 06/05/2022

  1 star
  This is a warning to patrons of subsidiary **** ******** ******* in Rhinebeck, NY. This store consistently charges higher prices during checkout than what they post on shelves. About 75% of my weekly shopping experiences result in overcharges. I review my receipt before exiting the store and invariably find items were overcharged. I then have to chase after a store manager, show them my receipt, walk them over to the item in the store, point out the discrepancy. They then have to issue a refund for the difference or, if I purchased multiples thinking they were on sale, I have to return items. This lengthy process repeated many times understandably annoys everyone yet it continues week after week, wasting everyone's time and costing me extra money which I cannot afford. In an effort to save money during these difficult times when their prices increase significantly each time I shop there, I make purchasing decisions (items and quantity) based on even small savings. To then see that I sacrificed purchasing the items I preferred yet did not get the savings anticipated, is very frustrating. It is also very unpleasant to antagonize store employees and the store managers by pointing out these problems but it does not seem right that I should pay extra and fall victim to false advertising. It is not feasible for me to price check every item I want to purchase using the in-store scanners so this is not a solution. Price misrepresentation happens often enough that even if it is due to incompetence or oversight, surely it borders on fraud given the significant number of customers overcharged on a daily basis in this popular store. I advise shoppers to carefully check their receipts (admittedly difficult to decipher) before leaving the store.