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Complaint Details
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Initial Complaint
03/16/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
In January 2023 Ecospect put it a full perimeter drain in the basement of my home in Camden New York. They also installed a radon kit. I had to call them back a couple of times for minor issues which they took care of. Now, though, the cement that was poured after the drain was put in, has started to dust. Silica dust is even covering furniture and items upstairs. I have tried to contact Ecospect by emails, phone calls and text no one will return my text emails or calls, I’ve asked more than once that the owner come out and look at the cement and find a resolution to this problem as I believe it is a bad poor. They are ignoring my requests.Business response
04/24/2023
A rep from the business indicated that they have responded in accordance with the agreement. The business has taken care of all the details as requested.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.