Business ProfileforPayomatic

My mother has used Payomatic for over 13 years. She has an InPower debit Mastercard. These people have asked for vital personal information that was sent multiple times to their corporate headquarters and the card services. I spent $325 sending faxes because I dont own a fax machine, this was to help my mother get the $2538.00 that is trapped on this Payomatic card. We have done everything these people have asked us to do. Yesterday they called my mother and said she could take money out at any ATM in *************** where she now resides with her son. This was not the case I have gone back and forth phone call after phone call fax after fax and nothing has been resolved. This is her SOCIAL SECURITY MONEY that Payomatic has now kept from her. This is FRAUD and theft by deception. She has sent a Florida state ID. And all the proper paperwork needed to reclaim her money, and yet more excuses. I will be taking up legal matters to *** this company for frauding social security benefits that belong to my Mother. Today we finally recorded all interactions for civili suit. I will file in and ** and *******. And just think they begged my mother to sign a petition so they could stay in business last summer. This has been nothing but mental anguish for the my mother who is 75 and suffers from visual impairments. I helped with every piece of paperwork filled out. These people even asked for my ID I sent it happily knowing this would help me build a case against them. Also they admitted the card wont work in *******. Sincerely, a concerned Son