Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Discount Natural Foods has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileDiscount Natural Foods

            Health Products

            Contact Information

            3990 New Court Ave

            Syracuse, NY 13206-1627

            Visit Website
            (888) 418-8156

            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company does not manufacture any of the products advertised on their web site, and they make no claims about the effectiveness of these products. However, consumers should use caution when ordering health and diet products that make what seem to be “too good to be true” claims. In some cases, using such products without a doctor’s guidance can be harmful. BBB recommends consumers check with their doctor before ordering dietary supplements and many other products available online.

            Business Details

            Location of This Business
            3990 New Court Ave, Syracuse, NY 13206-1627
            BBB File Opened:
            11/29/1999
            Alternate Business Name
            • Vitaglo.com
            • Vitamin Warehouse
            Additional Contact Information

            Fax Numbers

            • (253) 679-6807
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/24/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            Web site stated that any order of a $100 or more shipped free. Business contacted me to say because of the weight of the order shipping would $30. Person on the phone (Mike was defensive and rude with me. I attempted to say, why don't you change your web site to accurately reflex shipping cost and was told the web site was fine as is. I asked for a moment to think about the order or do a smaller about to which I was spoken over. I said can I get a word in and basically it felt like a competition, not a conversation. Said the order would cancelled. I felt disrespected in the so-called conversation. After looking online this business appears to have many negative reviews, meaning I'm probably better off I could not complete the order.
            Read 6 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nyssa A

            08/10/2023

            I attempted to contact this seller to cancel my order minutes after placing it as they failed to provide shipping cost estimates until checkout was completed at which point I noticed that they were charging more than 3x the cost of the item for a box of tea. As they are located in New York & I am in NJ, there is no reason something so lightweight would cost that much to ship. Rather than responding to my message, they initiated a shipping notification that evening. Three days later on 8/4/23 I received a notification that my item had been "delivered to the front desk reception area or mailroom." I explained at that point that my building has no such amenities and reiterated that I wanted a refund, to which I received the nonsensical reply that they had "put on a trace to (my) post office." Wish I had read the reviews before ordering and stayed away, but was luckily able to resolve through ******.
            Read 5 More Customer Reviews

            Local BBB

            BBB of Upstate New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.