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Find a Location

Nave Law PLLC has 1 locations, listed below.

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    Business ProfileforNave Law PLLC

    Lawyers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Law Firm

    Defense Attorneys

    Business Details

    Location of This Business
    231 Walton St, Syracuse, NY 13202
    BBB File Opened:
    4/3/2019
    Years in Business:
    6
    Business Started:
    7/1/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Nave Law Firm
    • Nave Law
    Business Management
    • Mr. Sean D Kelsey, CEO
    Contact Information

    Principal

    • Mr. Sean D Kelsey, CEO

    Customer Contact

    • Mr. Sean D Kelsey, CEO
    Additional Contact Information

    Fax Numbers

    • (315) 473-0530
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a lawyer

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/12/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    Attorney Mr. G****** was negligent and misrepresented my DWI case. He showed up to court and allowed the Assistant District Attorney to offer a plea deal based on an accident that never happened due to his lack of preparedness. When I reminded him that there was no accident he back tracked and said ‘well, this is a standard plea. After we questioned that statement (having been previously told my level was under the ‘aggravated DWI’ rating, he admitted that he often has a habit of just agreeing with the ADA and repeating what was said by the ADA and he then thought that the ADA may have had my case confused with another case of his.Had Mr. G****** been remotely familiar with my case, especially after 6 weeks of working with me, while in court for that hearing, he could have corrected the ADA, confirmed there was no accident and we would have been offered a more acceptable plea. He promised to promptly address this error, however, we then didn’t hear from him for several days. After that we contacted his parent company, who assured us they would correct this issue and definitely thought Mr. G****** was negligent.I hired him 12/26/22 and had a call 1/5/23 discussing my case he was going to follow up with us immediately and he did not return calls after giving me updates. Prior to the visit they did not get my assessment that was preformed on Jan 13th that was needed for the court date.Mr. G****** had no prior knowledge of my case after nearly a month. During the three weeks of discovery he did not get a copy of the therapist assessment which was completed before the arraignment. I spoke to him a week before he did not have it and my therapist stated she never heard from him. I switched attorneys and would like my money that I spent returned. The owner of the company (Dennis N***) did return my call and stated Mr. G****** was surprised I was not happy. However he offered not charging me additional but would not refund the I already paid.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Corey S

    1 star

    06/15/2024

    Granted I’m not a client but my ex is using this firm. I tried contacting them as per the divorce papers said I had to. Didn’t say a lawyer had to. I got transferred 5 times before the ceo called me. He called me rude, narcissistic, and a lunatic and said “ this is why he’s divorcing you”. When your staff are rude from the start and then you say that comment of course I’m gonna be a bit upset. You had no right to say that. Granted I had no right to call you a rude name but you started from the beginning by over talking and not letting me explain my side throughout.

    Nave Law PLLC Response

    06/17/2024

    We understand that divorce can be an extremely stressful and emotional time for all parties involved. However, it’s important to maintain respectful communication. Our policy prohibits contact with an ex-spouse without explicit permission, especially in sensitive matters like divorce. Unfortunately, during our interactions, this ex-spouse was verbally abusive to multiple members of our staff, which is unacceptable. Despite our efforts to maintain a professional and understanding demeanor, the situation escalated due to his behavior. We strive to provide the best service possible, as provided by our A+ BBB rating, and treat all clients respectfully. We regret that this experience was not positive for him and wish him all the best moving forward.

    Local BBB

    BBB of Upstate New York

    BBB Reports On

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