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ComplaintsforMorris Management
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/04/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I ****** ******** had they kept my deposit and agreed to give my first months rent back since I have never moved in never got my keys or seen the apartment for over two weeks now keep promising me everyday I call they will give me my money back. They are becoming rude on the phone with me threatening me to now not give me nothing back anymore. I feel I deserved all my Money back since I had called well before august 1st of my move in date I was taking their place. As I have been in my new place now.Business response
09/13/2022
In response to ID Number 17672522. ****** ******** was refunded her money as we told her she would be. It did take a few extra days to get the refund processed due to our Office Manager being on vacation. ****** was informed that it would take a few extra days. This matter has been resolved with a check written on 8/5/2022. ****** came to our office at **** ********* ******** ********* ** ***** and picked the check up in person.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.