Business ProfileforMetro Mattress Corp.

My husband and I went o Metro Mattress in Portsmouth, NH on Feb 8 to purchase a mattress. The young man who greeted us was Sage who was filling in for the store manager from Concord. He wasa great sales person who convinced us to buy a few items, a ****** mattress, ************ adjustable base and 2 ************ pillows. He sold us on the 24-month interest free financing. However, when he put the order through another financing company went through (not sure how this system works?!) and we ended up with a retail credit card for 12 month financing that we DID NOT sign up for. When we paid of the amount within a month, closing that credit card actually hurt our credit despite of what we were told in the store. Then we went back to the store to have of one our pillows replaced as one arrived super firm and the other was super soft (both were supposed to be the exact same pillows) and to have someone look at the adjustable frame that was causing us some trouble. The Portsmouth locations' store manager greeted us and promised to get this taken care of and we would receive another pillow and have a technician come to our house within the next 2 weeks. This NEVER HAPPENED. We are extremely disappointed that we not only got lied to when purchasing the items but the follow up service is non existent.