Business ProfileforNoble Health Services

Complaint being issued knowing that there is a shortage of medication, but the treatment to me has been unacceptable by this mail order pharmacy. Approx. three weeks ago i was contacted by Nobel Pharmacy indicating that my prescribed weight loss drug was shipping and due to arrive within 2-3 days (refrigerated). I made arrangements for someone to be home to pick up. On the day of the scheduled delivery, Nobel called and informed me that it was not shipping and they were out of stock. I asked if i would be scheduled for the next shipment, and they said it was my responsibility to call every few days to see if the prescription was in stock (absolutely ridiculous to put on the patient in this day in age). I requested to speak to a manager as that was the dumbest thing i had ever heard and there should be a wait list, however no call back. Approx one week later i called as instructed, told they were out of stock. However, they had implemented a wait list since my last call. I was advised i was not on the wait list from my previous non-shipment/call. I requested to be placed on the wait list from the date of my orig call, they refused. I asked again to speak to a manager, as it is only right to receive something in the order of request. Again, to date no response from the company. Very unprofessional, on many levels. According to customer service i was placed on the wait list following my second call. A customer should be automatically be shipped the next available product, since it was already due to ship. Second, they should already have a system in place of all orders, quantities and an existing database of who gets the next shipment.