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          Bartlett Overhead Door Sales & Service Inc. has 1 locations, listed below.

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            Business ProfileBartlett Overhead Door Sales & Service Inc.

            Garage Doors

            Contact Information

            954 Brighton Rd

            Tonawanda, NY 14150-8116

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            Email this Business
            (716) 835-7620

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 75

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            New Door Installation And Replacement

            Maintenance And Repairs, Electric Operators And Other Accessories

            Products & Services

            Garage Doors, Garage Door Operators, Garage Door Screens, Garage Door Springs & Parts

            Business Details

            Location of This Business
            954 Brighton Rd, Tonawanda, NY 14150-8116
            Email this Business
            BBB File Opened:
            7/12/1971
            Years in Business:
            75
            Business Started:
            2/1/1949
            Business Started Locally:
            1/1/1966
            Business Incorporated:
            4/12/1988
            Type of Entity:
            Corporation
            Business Management
            • Mr. Lenny Fike, Owner
            Contact Information

            Principal

            • Mr. Lenny Fike, Owner

            Customer Contact

            • Mr. Lenny Fike, Owner
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            01/03/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            My garage door opener stopped working. Since I had done business with them before, I called Bartlett to come out to take a look at it. They came out late afternoon at the end of December. The tech arrived and took 5-6 steps into my garage. He looked at the motor assembly and said it was outdated and needed to be replaced. We talked briefly about the motor's age, since the motor was about 40 years old. The tech told me the replacement price would be $365. I told him that I would have to think about this repair, since it cost more than I have to spend on it. The tech said for me to give Bartlett a call when I'm ready to do the repair. Then, he left. The whole job estimate took about 5 minutes. Next, Bartlett called me Jan 2, 2024, to inquire whether I had made a decision yet. I told them I had not. Bartlett then said that if they didn't do the job, they would service charge me $100 plus tax. I told Bartlett that I had used them previously, that they never told me of any service charges, and that this time there was no mention of any service charge. The conversation then ended. Bartlett needs not to send any service charges.
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            Read 1 More Complaints

            Customer Reviews

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            Local BBB

            BBB of Upstate New York

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            BBB Reports On

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