Online Retailer
Casual Comfort SandalFind BBB Accredited Businesses in Online Retailer.
Reviews
215 Customer Reviews
Review from Kimberly P
1 star02/04/2025
Placed order through this company for two pairs of boots in size 13.5. Took nearly THREE WEEKS to receive my order. I finally received my orderthe appearance of the package was suspicious to me. Looked like they used a black garbage bag in shipping my boots. Opened up the package and saw the boots, each packaged in large, clear ziplock bagsno shoe boxes! Attempted to try on one pair of boots and was unable to fit my feet into them. Size was WAY SMALLER than expected. Attempted to contact the company THREE TIMES by email to explain the situation and asked for instructions to send the order back and request a refund. Each time, I was notified by ****** Mail that my email was unable be delivered to the email address of Casual Comfort Sandals. The notification indicated that the message contained spam or virus. I immediately deleted the email. Now, I am stuck with two pairs of boots that I CANNOT wear. All I want is to return the boots and receive my refund. I wish I had checked with BBB before dealing with this company. I was sorry to hear that other customers had gotten the shaft like I did. Its really sad that people cant trust companies like this one. I feel that scammers like this one should be punished to the FULLEST EXTENT OF THE **** But, thats too much like right. ********!!!!Review from Gregory F
1 star02/03/2025
Never delivered ordered product. No shipping ever shared. False advertising and 0 customer care.Review from Juliann W
1 star01/21/2025
FRAUDULENT! FAKE! SCAMMERS! This company robbed me of $100. Like **** *., I ordered Ugg Tassman ll slippers for my grandson for Christmas. Was suppose to ship within 2-3 days but did not receive for a month. They came wrapped in a black plastic bag, no box with a vile, strong chemical smell so bad I had to put ************** on website is fraudulent also so have no way to contact them.Going to try to get a refund through my **** which I used through *******If this site would allow me NO stars thats what I would give them.Review from Anita A
1 star01/19/2025
Fake company and fake products. DO NOT BUY ANYTHING FROM THEM.Review from Robbie F
1 star01/15/2025
Horrible ordered a pair of shoes for a Christmas present took a month to get I just want to return them for a refund no phone number have to email them to get the return label and approval I have emailed 3 times no responseReview from James W
1 star01/15/2025
This web site is TOTAL SCAM ! I ordered boots and received them in a plastic bag. i DID NOT open the bag. The web site address is Nevada, which is probably BOGUS !! Everyone beware !! They're FAKE Uggs made in Communist China.Review from Char K
1 star01/13/2025
Scam took $150 for trash while saying they had an iron clad guaranteeReview from JONATHAN L
1 star01/13/2025
SCAMMED OVER $100, AND NO CUSTOMER SUPPORT FOR REFUND OR RETURN, CHEAP COUNTERFEIT PRODUCTSReview from Lisa T
1 star01/13/2025
I purchased what I believe to be "Uggs-tazman" Dec 18th with expedited shipping. I use the casual comfy shoes site to order. They just came today. They smell horrible a very very thick chemical smell. They are cheaply made and they don't even have the ugg logo on them. They aren't even made even similar to the uggs logo. It appears they came from ***** and all the tracking that I did since December made it seem like they were coming from ***** I want my money back.Review from Breanna B
1 star01/07/2025
Placed my order two months ago and never received the item. No one will respond to my emails or inquiries!
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