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Find a Location

Ziebart has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Ziebart

      1777 Union Rd West Seneca, NY 14224-2019

    Business ProfileforZiebart

    Vehicle Undercoating

    Current Alerts For This Business

    Licensing:
    On 03/31/2024 BBB confirmed that Ziebart had not obtained a necessary license from NYS DMV - Division of Vehicle Safety. BBB encourages you to contact the following agency or agencies to confirm this information: - 5184748943

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1777 Union Rd, West Seneca, NY 14224-2019
    BBB File Opened:
    8/5/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Vinny Carangi, General Manager
    Contact Information

    Customer Contact

    • Vinny Carangi, General Manager

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had purchased a brand new ***** *** with an extended warranty package that included an undercoating from Ziebarts. When I arrived at my scheduled appointment on Oct 10th, a serviceman told me about another package that included a ceramic coating, windshield protection from rain x and a few other things. I was really hesitant as I didn't think I needed it but he kept going on and on, telling me he can't live without it on his vehicle and there was even insurance deductions. So after a lot of compilating and him talking me into it, i decided to do it. After all, I would get my money back with the insurance deductions. Wrong! My insurance company said there was no deductions for that... But worse, after having all of it done, driving home, I couldn't even see out of my windshield. When the sun hit it, it was a complete smear. I was absolutely terrified driving on the thruway. I was stuck hoping to survive! I got to Grand Island and called Ziebart immediately. They were closed at that time and I was on my cellphone which I did get a message from them until I got home but it was too late. I had to risk my life getting home. I washed the inside of my window twice that day..Once with soap and water, once with water and vinegar. It still had a film on it. Since, I have washed my window every week and it still has a funky film on it that keeps fogging up.. Not as bad as the first time I drove it but its still bad. Ziebart has offered for me to come back to redo any mistakes but 1. its a hour away. 2. I personally want nothing to do with the place. They screwed up my car and lied to me in the process. I hate the place and I never EVER want to go back. Not even for the undercoating. I don't know if it was the undercoating or the ceramic overcoat but I smelled paint fumes, the same ones that are inside Ziebart, for months too.. the smell is finally dissipating after 5 air fresheners at all times. I am HIGHLY unsatisfied at the fullest extent and do not want to pay this bill!
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joseph T.

    1 star

    04/27/2022

    Horrible experience. Running boards falling off not bolted to frame. Ceramic protection never took applied over three times and it is suppose to last 7 years. Also bedliner is peeling off. Spent $5000

    Local BBB

    BBB of Upstate New York

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