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Find a Location

Amalgamated Life Insurance Co. Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAmalgamated Life Insurance Co. Inc.

    Insurance Companies
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.44/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Provides insurance solutions for working people and their families.

    Products & Services

    Life insurance, Disability insurance, Medical Stop Loss, Worksite Benefits

    Business Details

    Headquarters
    333 Westchester Ave, White Plains, NY 10604-2910
    BBB File Opened:
    12/2/2002
    Years in Business:
    80
    Business Started:
    9/29/1943
    Business Incorporated:
    9/29/1943
    Type of Entity:
    Corporation
    Alternate Business Name
    • Amalgamated Employee Benefits Administrators
    Business Management
    • Ms. Leslie Bostic, Senior Vice President of Human Resources
    • Mr. Paul Mallen, President/CEO
    • Ms. Ellen R. Dunkin, Senior Vice President & General Counsel
    Contact Information

    Principal

    • Mr. Paul Mallen, President/CEO

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/22/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    Denial of Short Term disability payment for no reason, Causing me to destroy my credit. I was diagnosed with a medical problem on July 26th 2023, and Amalaged is stating I was diagnosed in January 2023 and February 2023, when the Medical records state that I was seen on 07-26-2023. For some reason, the first set of medical records sent over listed every diagnosis I had for every visit under each record, but each one shows the date I was seen for the diagnosis and the first date I was seen for the **** fissures was on 07-26-2023. I went to the Dr and ask why he was showing it back for every visit and he explained to me how it was printed out, but had a real medical professional looked over them, they would have seen the dates treated and knew what they were looking at. He had to print out each individual record and send it to them and they are still denying my claim. I am still out until I am better to return to work. Here is the timeline. **** fissure turned to colonoscopy, turned to 6 weeks of diarrhea, which gave me an infection in my gut which gave me Guillain-Barre? (Ghee-********************) syndrome (GBS) and that's where I am now. I have limited movement, my body is eating my muscles, can't even button my own pants, was in hospital for 4 days and did 3 days of infusions, hoping that works. *****************? (Ghee-********************) syndrome (GBS) happens when a person's own immune system ***** their bodys nerves. This harm causes muscle weakness and sometimes paralysis. Now I am 3 months without a paycheck, house payment is late, truck payment is late, bills are late, I am trying my best not to destroy my credit. I pay good money for this insurance and they are not holding up to their end of the bargain. and when I talk to people I get the same thing, nothing they can do, it's in the medical examiner's hands. This gentleman this morning said that they were filing an appeal today on my behalf, but I was told they had already done that. I believe they should have to cover the cost of my late payments and stress over paying my bills. It's not fair, the way I am being treated. I pay $194.26 each month for this insurance and they get their money. It comes right out of my paycheck into their bank account. I'm never late, I would like them to PAY me what is owed to me and pay all my late fees. I have other employees that I work with that have had the same problem with them. It seems it's the way they do business. And it's not right or fair. How can a business continue to take peoples money and not pay? The stress and worry I am under is making my body continue done the same destructive path.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Victoria W

    1 star

    05/11/2024

    I wish I could do no stars for Amalgamated Employee Benefits Administrators! AWFUL!! Just Awful!I requested an application for benefits Last June 22, 2023 and still have nothing (now May 2024)... and yes, I qualify!I'm a widow now and this company has NO regards for their impact on peoples lives. I'm trying to find who regulates them So I can officially put in a complaint!

    Amalgamated Life Insurance Co. Inc. Response

    05/21/2024

    Please accept our sincerest apologies for the frustration and delays you have experienced. Customer satisfaction is extremely important to us. We have provided a response directly to the complainant.

    Local BBB

    BBB Serving Metropolitan New York

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