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          Find a Location

          Ivy Rehab Network Inc. has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileIvy Rehab Network Inc.

            Physical Therapist
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1311 Mamaroneck Ave Ste 140

            White Plains, NY 10605-5224

            Visit Website
            (914) 777-8700

            Customer Reviews

            1/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            33 complaints closed in last 3 years

            15 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            This is a multi-location business.

            Find a Location

            Ivy Rehab Network Inc. has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1311 Mamaroneck Ave Ste 140, White Plains, NY 10605-5224
              BBB File Opened:
              9/3/2013
              Business Management
              • Mr. Michael Rucker, CEO
              Contact Information

              Principal

              • Mr. Michael Rucker, CEO
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              33 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/03/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              On Thursday November 2, 2023 I was notified that I had not been paying my IvyRehab Bill. I was on a payment plan and shared with them my payment withdrawals from my bank account. It was a total of $300 that they never applied to my account. The front desk opened a ticket with Ivy Rehab but over the next 4 months I never got a response. On March 1, 2023, I called IvyRehab and talked with ******************************* who said she would resolve this as soon as possible. It is not May 2, 2024 without any resolution. It has been 6 months without a resolution which I think is unacceptable. I cannot get ahold of anyone to help me.
              Read More
              Read 32 More Complaints

              Customer Reviews

              10 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Debra R

              07/28/2024

              Went to IVY Rehab in *******, **. During my therapy, they changed their agreed upon rate with the insurance company without notifying me that I would need to pay more money for each session. Did not return phone calls to discuss why they increased their rate during my therapy sessions without notifying me. Eventually, sent me a past due balance form informing me that they were going to send me to collections. Totally not professional!
              Read 9 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

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