Business ProfileforNissan of Yorktown Heights

I had my brakes fixed recently at this business. The following day I heard a loud, clanging clicking noise. Every time I would hit the brakes at low speed. I had to wait a while to get a service appointment which I bought in today. The service consultant told me that my brakes were fine that they dont hear a clicking noise even though theres a clicking noise but the problem is I have a very loud noise coming from the front, which is my wheel bearings that need to be replaced, I explained to the service person that I bought the car in over a year ago for that problem while it was still under warranty I was told that it was a loose bolt and something needs to be tightened and that it was taken care of I called the next day to tell them that the loud noise when Im driving is still there I was dismissed and told that thats the only problem that they saw theres nothing else that they could do. Now over a year later, theyre telling me that that noise that I was complaining about over a year ago Has to be fixed and I have to pay for it. When I explain to him that I have complained about this and was told that it was fixed and that the noise was nothing that they can find he told me well that was ****** miles ago so I dont know what to tell you. I said I wanted him to go in and review because I had definitely bought the car in for this why it was under warranty and again was told well they said it was fixed and that it was something loose but it wasnt. it was my wheel bearings the whole time the noise has not ever gone away. He completely brushed off what I was saying and told me to call Nissan North America and that theyre not gonna do anything about it because it was such a wide span of time as I am looking at safety concerns about driving like this it seems to be very very dangerous to be driving around and Ive been driving around for a long time like this. I do not feel I should have to compensate for a huge error on their part. It is in their records.