8 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Mom H
1 star07/22/2024
At strasburg store advertised price is 2 for 10 for pops and they are not honoring despite showing the pic. Also Dover store advertised Chex mix for $2 and they ring up 5.19 they refuse to honor prices they are advertising .Review from Kelly D
1 star04/15/2024
Multiple times multiple employees have tried to double charge items. They then proceed to tell me in their exact words the same thing 'their system has an error when I put in membership's when really they target me because I don't pay taxes and work like a slave to their system.Review from Carrie S
1 star04/19/2023
Two afternoon employees refuse to wait on white customers saying that they all look alike and that every white person is raciest saying that they are in a black community and that they will only wait on black people **************************************************Review from KEVIN W
1 star04/14/2023
Circle K customer service doesn't exist. Employees are rude and allowed to treat customers like ****..dint use them
Circle K Great Lakes Division Response
04/17/2023
Please contact us directly so that we can resolve this issue - ******************. Or via email at ********************************************Review from Vernillis S
1 star04/04/2023
I think Circle K needs to find better policies when dealing with there Loyal Customers that come in everyday,,,, literally I never felt so discriminated against in my life. I fell like the women in that store get a laugh out of not selling me my cigarettes.. So I literally live 2 seconds away from a store for over ten years.,Im a single mother of 4 and we go there all the time. So these people have seen me on my worst days and my best.. Latley they have been IDing people and thats fine. I get it. But sometimes I be running late or moving to fast, or overwhelmed and I forgot my ID and these same people that know Im old enough that have seen my Id over 15 million times, that know my kids(from being loyal customers at their store) will not Give a Professional Courtesy. And then will laugh at you or get rude and nasty with you. It just seems unreal to me. I have been in the customer service business for a long time. If I can make a loyal customers life easier over a small technicality that I know they have. I know they are legally old enough. Im going solve the issue for them and let them go about there day.. I mean is that type of professional courtesy no longer exist I literally tell people Im Cirle Ks neighbor and look how they do me. SmhCircle K Great Lakes Division Response
04/10/2023
Our *************** had spoken to the customer prior to this complaint and she did not believe we have to enforce our card all policy we have in some stores and that we should let her slide when she forgets her ID. I apologized that if I let it slide for one it doesnt help enforce the policy. We strive to stay a responsible retailer keeping restricted items out of hands of minors. She did not like my response hung up and said she would be calling BBB.Review from Kara S
1 star02/03/2023
Worthless place to work for, I just want my W2Circle K Great Lakes Division Response
02/06/2023
**** - You may obtain a copy of your W2 by going to HTTP://my****.com. When you get to the website, you will need to register. To register, you will need code: *******Review from Tina B
1 star08/03/2022
Their ******** ** gas station refuses customer access to rest rooms which breaks the "Restroom Access Act" in **. Their reason, they do not want to clean the bathrooms. The company advertises their "sparkling clean rest rooms" (That's because no can use them!!!!!)Review from Michael C
1 star03/24/2022
Winthrop, ***** 7:30 p.m March 23rd. Whomever works this shift is complete garbage or lazy. Propane is outside in caged containers, and my wife asked staff to do a swap. This person working denied her stating that she is the only one on and cannot leave the store. REALLY? So why do they smoke outside on their breaks or when no one is in the store? looks to me like that is the same f****** thing. So how is it legal to sell something and not be able to provide it. If this is the case then I am pretty sure they need to have 2 people on shift at ALL times. Not only this but I have been trying to call the store for a half hour now and the phone line has still been busy..... Hmmmm sounds pretty f****** LAZY if you ask me. If you do not like your job or do not want to work for the money that you get paid then go somewhere else you piece or garbage. I need to find an answer to this problem since the they are not apart of the BBB. Can anyone help me? ( note: my wife went there with our 3 kids to get propane to **** dinner tonight on the grill)
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