Reviews

This profile includes reviews for Circle K Great Lakes Division's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Circle K Great Lakes Division has 84 locations, listed below.

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  Circle K Great Lakes Division

  935 East Tallmadge Avenue Akron, OH 44310

• 

  Circle K Convenience Stores

  99 Cottage St Bar Harbor, ME 04609-1443

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  Circle K

  393 Commercial St, Portland, ME 04101

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  Circle K

  59 Portland Rd Kennebunk, ME 04043-6628

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  Circle K

  PO Box 176 Westminster Station, VT 05159

Review Details

• Review fromBetty D.

  Date: 11/13/2024

  1 star
  I visit this Circle K store several times a week. 11/12/24, at 7:20pm. There wasn't anyone behind the counter or anywhere within the store that I could see. I waited for several minutes. I heard voices chatting at the in-store *********. I waited a few more minutes before walking back to ask if anyone was working. The *** says "I don't know. Let me check." Suddenly, a *** appears. He was carrying some cardboard. I ask, "Do you work here?" He got very angry and aggressive in a very threatening tone, He yells at me, "Did you ever think that I could be doing something else? I have other things to do besides be up front! What do you want?!" I said, "I'm here to purchase something and no one was at the counter." He shouts" I don't care what you want! I'm busy with other things!" I said "Well, you should be doing your job!". He says " You know, you can just go somewhere else! Get out of here!! Goodbye!" I couldn't believe the rude, disrespectful and threatening behavior I had just experienced in this store! Or any store for that matter! This *** also refused to give me his name. He was heavy set with light short hair. Another customer walks in and he talks right over me and asks the other person what they want. He just tells me to "GET OUT! He refused to sell me anything!" He just kept saying "GOODBYE! GOODBYE!" I simply went to another store! I will NEVER come to this store again. I felt physically threatened and I was verbally assaulted by this employee. This employee is the most rude, aggressive and threatening person I have ever encountered in a customer service job. It won't be long before he gets angry at another customer for whatever reason or problem, he has with the people who patronize this Circle K Store and verbally attacks or threatens another customer for expecting an employed cashier to help customers purchase items in this store. He has serious anger issues!

• Review fromMom H

  Date: 07/22/2024

  1 star

  Mom H

  Date: 07/22/2024

  At strasburg store advertised price is 2 for 10 for pops and they are not honoring despite showing the pic. Also Dover store advertised Chex mix for $2 and they ring up 5.19 they refuse to honor prices they are advertising .

  Circle K Great Lakes Division

  Date: 10/22/2024

  I am sorry that this happened to you. The store will be followed up with and receive appropriate retraining.

• Review fromKelly D

  Date: 04/15/2024

  1 star
  Multiple times multiple employees have tried to double charge items. They then proceed to tell me in their exact words the same thing 'their system has an error when I put in membership's when really they target me because I don't pay taxes and work like a slave to their system.

• Review fromCarrie S

  Date: 04/19/2023

  1 star
  Two afternoon employees refuse to wait on white customers saying that they all look alike and that every white person is raciest saying that they are in a black community and that they will only wait on black people **************************************************

• Review fromKEVIN W

  Date: 04/14/2023

  1 star

  KEVIN W

  Date: 04/14/2023

  Circle K customer service doesn't exist. Employees are rude and allowed to treat customers like ****..dint use them

  Circle K Great Lakes Division

  Date: 04/17/2023

  Please contact us directly so that we can resolve this issue - ******************. Or via email at ********************************************

• Review fromVernillis S

  Date: 04/04/2023

  1 star

  Vernillis S

  Date: 04/04/2023

  I think Circle K needs to find better policies when dealing with there Loyal Customers that come in everyday,,,, literally I never felt so discriminated against in my life. I fell like the women in that store get a laugh out of not selling me my cigarettes.. So I literally live 2 seconds away from a store for over ten years.,Im a single mother of 4 and we go there all the time. So these people have seen me on my worst days and my best.. Latley they have been IDing people and thats fine. I get it. But sometimes I be running late or moving to fast, or overwhelmed and I forgot my ID and these same people that know Im old enough that have seen my Id over 15 million times, that know my kids(from being loyal customers at their store) will not Give a Professional Courtesy. And then will laugh at you or get rude and nasty with you. It just seems unreal to me. I have been in the customer service business for a long time. If I can make a loyal customers life easier over a small technicality that I know they have. I know they are legally old enough. Im going solve the issue for them and let them go about there day.. I mean is that type of professional courtesy no longer exist I literally tell people Im Cirle Ks neighbor and look how they do me. Smh

  Circle K Great Lakes Division

  Date: 04/10/2023

  Our *************** had spoken to the customer prior to this complaint and she did not believe we have to enforce our card all policy we have in some stores and that we should let her slide when she forgets her ID. I apologized that if I let it slide for one it doesnt help enforce the policy. We strive to stay a responsible retailer keeping restricted items out of hands of minors. She did not like my response hung up and said she would be calling BBB.

• Review fromKara S

  Date: 02/03/2023

  1 star

  Kara S

  Date: 02/03/2023

  Worthless place to work for, I just want my W2

  Circle K Great Lakes Division

  Date: 02/06/2023

  **** - You may obtain a copy of your W2 by going to HTTP://my****.com. When you get to the website, you will need to register. To register, you will need code: *******

• Review fromTina B

  Date: 08/03/2022

  1 star
  Their ******** ** gas station refuses customer access to rest rooms which breaks the "Restroom Access Act" in **. Their reason, they do not want to clean the bathrooms. The company advertises their "sparkling clean rest rooms" (That's because no can use them!!!!!)